Transport Planner (935243) Primary Connect Plus

• A permanent role, based in our Yennora Support Office
• A great opportunity for exposure, development and kick-starting your career
• Support the delivery of Primary Connects’ network strategy and ambition to become a next-generation supply chain

About Us: Endless possibilities

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Pet Culture, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. You can take control of your own unique path by raising your hand, fostering relationships, and seizing the moment.

Everything we do is driven by a culture of care for our team, customers, and community.

• We create a thriving team experience through a culture of belonging that champions safety and well-being for our people and partners.
• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
• We offer competitive remuneration and access to a number of employee benefits.
• We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.

Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our amazing Systems & Inventory Specialists and Team Member of the Year, Jesna

The Opportunity

This exciting role reports to the Transport Planning Manager, and is responsible for successfully planning and executing safe, cost-effective transport movements from Woolworths Suppliers into Woolworths DC sites by leveraging our carrier network. Support the front-end team to provide a seamless experience for our suppliers and customers.

Utilising your leadership and great communication skills to work directly with your team to achieve high delivery standards. Bringing your passion for helping people experience a great end-to-end seamless experience. Primary Connect provides a reliable and convenient transport service from Supplier facilities to multiple Distribution Centres across Australia. Primary Connect contributes to more than 50% of the volume of Woolworths DCs. Also stepping up to the Transport Planner role gives you leadership exposure and experience.

The role

Utilising our relationships with internal Woolworths stakeholders, Suppliers and Carrier partners to deliver quality service and achieve our delivery in full and on time metrics. Working in a passionate and supportive team, time will be spent building and managing stakeholder relationships, as well as:

• Performing daily transport planning activities in our Transport Management System (TMS)
• Ensure On-Time Delivery (OTD) target is achieved at all times
• Follow up and resolve manual exceptions and issues
• Carry out preliminary Investigations of Carrier and Vendor transport claims
• Escalate unresolved issues to the Transport Planning Manager
• Ensure external and internal stakeholder expectations are met for transport movements
• Communicate daily with replenishment, warehouses, vendors and transport carriers as required
• Generate reports using TMS and other reporting systems
• Monitor and follow up to ensure carriers and suppliers are adhering to Chain of Responsibility (COR) at all times
• Manage transport planning for multiple lanes simultaneously

Who we’re looking for

Our Operations Team is currently seeking a highly motivated, passionate individual for the challenging role of Transport Planner. To be successful you will:

• Have exposure to the transport & logistics industry (preferred)
• Be experienced in working in a target-driven environment
• Strong stakeholder management and interpersonal skills
• Have a proven ability to work under pressure in a fast-paced environment
• Have excellent systems and computer skills
• Demonstrate a high level of customer service

What’s in it for you?

• Team member discounts across all Woolworths Group and partner businesses, access to discounts in novated leases, share purchase plans, lifestyle and other attraction discounts
• Generous parental leave policy, with 4 weeks paid leave for all secondary carers, and all full and part-time roles can access Parental Leave from their first day
• Career development sessions, internal networking events and mentorship/leadership programs to grow your career
• Wellbeing benefits that support your mental, financial, social and physical health, with support that can be accessed on your mobile phone
• Access to a digital platform that offers personalised programs for working parents, carers and people leaders through our partner in Gender Equality and Parental Leave support
• We’re recognised as a great employer:
  • Woolworths Group 2nd in LinkedIn's Top 25 Companies Australia 2022 #LI
  • WGEA Employer of Choice for Gender Equality
  • Work180 Endorsed Employer for all women #work180
  • Australian Workplace Equality Index for LGBTQ workplace inclusion