Duty Manager

This unique opportunity exists to be part of the start-up of this Customer Fulfillment Centre (CFC) in Brookvale and build the operational, commercial, and team member foundations of this site.

The Duty Manager role exists to ensure optimal CFC operational performance across all functions of site operation activities. This role exists to lead, supervise, and support a team at night to provide an exceptional level of service to all online customers through guiding the Online picking and packing, Inventory Management and Replenishment team; ensuring stock is available when required to support the picking of Online orders. This role will provide a full working knowledge of all departments & processes of the CFC as well as the ability to lead and motivate the team.

You will support the leading of the site at night & this role will report to the Customer Fulfillment Centre Manager.

When you will be needed

This full time position requires flexible availability to work between 7:00pm and 4:00am (overnights), including one weekend night.

What makes you right for Woolies

As the Duty Manager your key responsibilities will be to:

• Drive a safe and inclusive team culture in the CFC in the evening

• Support the Customer Order Manager in managing team members in evening picking shifts

• Spend time with the Inventory, Replenishment, and Customer Order teams to motivate, manage, and guide them to deliver results and drive best practice in the CFC

• Overseeing the replenishment of the CFC after the evening pick session, ready for the morning session

• Identify and develop talent in the CFC to build a talent pipeline for our Woolworths Group

• Engage with other CFC teams to share best practice

The right attitude is everything....

• Genuine passion for food & shopping

• Customer first mentality

• Love of teamwork and growing with others

• Flexible and adaptable to change

• Willing to work and reliable

Woolworths, a job is never just a job.

It’s the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you’re looking for a place to develop, you could be who we’re looking for.

Who we are

Joining WooliesX means being a part of the wider Woolworths Group, which includes the businesses of Woolworths Supermarkets, BWS, Dan Murphy’s, Big W, Cellarmasters, ALH Group and Countdown (NZ). Which means you won’t have one opportunity with us, you’ll have thousands.

Why work with us

Whether you’re starting out, already on the way to achieving your goals or at the top of your game, we can help you build a brilliant retail career: If you’ve got goals, we’ve got all you need to succeed. You’ll find over a thousand career options, plus the learning encouragement and support for you to grow. We’re a team that is there for each other. By working alongside people you can learn from, you’ll grow and develop in a fun, supportive environment. Working with a diverse range of people in an industry facing rapid change, you’ll gain real-world experience and grow as a person. Whether it’s making customers smile, supporting Aussie farmers, or playing an important role in your local community, you’ll be doing a little good every day at Woolworths.

Grow with the Group

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTI inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can follow us on LinkedIn or see more opportunities via www.wowcareers.com.au.

Grow with the Group

Woolworths Group has announced it will be requiring Australian team members to be fully vaccinated against COVID-19 (subject to medical and religious exemptions).

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.