Salary: $34.54ph + shift allowances + overtime
About the Role
Move millions of passengers safely, reliably and on time
Support the minute-by-minute performance of our bus services across our network
Ensure that bus services are delivered in accordance with the network service plan
Provide day to day operations to manage disruptions to services, crew changes and monitor incidents and vehicle breakdowns
Respond to critical incidents and prepare written reports
Interact with key stakeholders including emergency services, client representatives and security officers via phone, radio and intercom systems
Practise and implement health and safety processes including risk assessments.
Provide excellent customer service.
Follow internal process and procedures with all day-to-day operations in relation to emergency and critical incidents, and
Follow internal processes and procedures in relation to any service disruptions.
Based at our Bankstown Airport bus depot in a state of the art Operational Control Centre
Rotating roster - remuneration will be based on an annual salary plus shift allowances
**Please note this is a full-time fixed term hire role (38 hours per week + overtime) that finishes on 5th August 2023 but there is a chance of being offered work beyond this date**
About You
Demonstrated experience in similar operations, scheduling environments and/or high-volume administration role. Previous radio room experience would be highly regarded
Strong analytical and problem-solving skills with the ability to plan contingencies within an operational context
Exceptional verbal and written communication skills
Must be willing to work a 7-day shift roster including regular work on Saturdays and Sundays. Shifts may start as early as 4am and may finish as late as 10pm. There is a requirement every 6 weeks to complete two overnight shifts as part of the rolling roster from 830pm to 4am the following morning (Friday into Saturday, and Saturday into Sunday).
About Transdev
Inclusive and supportive work environment
Flexibility at work and leave policies to support balanced work and family responsibilities
Comprehensive Employee Assistance Program promoting positive health and wellbeing outcomes for all our employees, including counselling and professional advice, financial and lifestyle programs
Global company across 17 countries with opportunity to grow and develop
Shape the future of transport in your community supporting the transition to green energy powered and zero emission modes
Transdev is a world leader in the operation of passenger transport services. We operate in 17 countries around the world, with 83,000 employees who enable 11 million passenger trips every day. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.
Our Values and beliefs
The work we carry out at Transdev touches the lives of our families, friends and future generations alike. Contributing to our growing, global business means you can make your mark, push boundaries and reach your maximum potential. As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, Lesbian Gay Bisexual Trans and/or Intersex (LGBTI), people with disabilities, religious beliefs, and ethnicity.
All of our recruitment processes include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.
For more information please contact Warren Carney on 0477 796 019 or email warren.carney@transdev.com.au