Application support engineer - Foreign Exchange
- Build your career in a highly engaged and successful team
- Bring your ideas, ambitions, and passions – both in and outside of work
- Work in a collaborative and inclusive team environment
It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
It’s a good time to see what more you can find at NAB as Senior Analyst Engineer
The Role
As a Senior Analyst Engineer, in the application support team, you will provide critical thinking and in-depth technical analysis of issues and clear and understandable communications with business stakeholders and the wider team. Their characteristics will include being a top-tier problem solver, an excellent communicator, the ability to mentor junior members of the team and a deep understanding of the technologies used within our space.
Day to day will include:
- Support software in a high-pressure environment
- Be able to work through issues to determine root cause
- Communicate with the business stakeholders in a clear and concise way during issues
- Be able to communicate issues including root cause to development teams (if the resolution resides with them)
- Articulate support requirements to development teams
- Coaching & mentoring of other Support Team members
- Manage the Geneos monitoring system in a well communicated federated way
- Work through and deliver enterprise audit requirements to internal and external auditors
- Maintain critical technology hygiene measures as stipulated by the enterprise
- Manage software releases and prepare for trading on Monday with some weekend work
What you will bring
- Technology experience
- Experience of supporting applications on a Linux platform
- Using SQL to investigate application issues.
- Experience of monitoring systems
- FIX protocol preferable
- Cloud technology preferable
- Kubernetes preferable
Make a difference through your work
At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We’re an ASX listed organisation that has been serving Australian communities for more than 160 years. We’re investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.
A diverse and inclusive workplace works better for everyone.
At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.
Join NAB
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.
To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.