Overview

We are looking for a global wellness benefits manager who can manage our mental and emotional wellbeing programs and suppliers across our global footprint. You will partner with our global Employee Assistance Program (EAP) suppliers and global coordinators to lead our mental health strategy, programs, and resources, including participating in our mental health working group, designing our approach to mental health on our wellbeing platform, and leveraging our global employee wellbeing champions. In addition, you will be responsible for our mental and emotional wellbeing campaigns, including awareness campaigns for suicide prevention and World Mental Health Day. You will be responsible for managing our EAP supplier and rollout of our global EAP program in addition to managing the relationship with our other mental health suppliers or sub-suppliers and programs/benefits offered.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

Responsibilities

Program Design and Adaptation

• Needs and Compliance Evaluation – You create principles that guide program design and adaptation for physical wellness benefits programs.
• Socialization – You communicate value of new or changing wellness benefits programs and provide recommendations regarding the overall cost of proposed changes to your manager; you influence stakeholders to gain buy-in and approval of program design.
• Troubleshooting – You lead benefits design and adaptation processes that interpret new or emerging legislation and industry trends; you synthesize market information and meet business needs while ensuring cross-program alignment; you use this insight and works with external partners to improve design of programs.

Program Implementation

• Forecasting and Mitigation – You coach the organization on mitigation strategies and potential legal and regulatory implications of wellness benefits change and readiness plans by staying up to date on relevant legislation and policies; you interact with internal and external stakeholders to influence and drive mitigation of legal and regulatory implications.
• Implementation – You act as a thought leader and project manager in implementing global physical wellness benefits programs; you develop change and readiness plans.
• Liaising with Teams – You provide advice and guidance to others within and across teams (e.g. IT, Legal, Tax, Communications, HR Services) using your area of expertise to improve and integrate plans and materials before and during program implementation, and for ongoing management; you ensure alignment with internal teams' programs and other systems (e.g., compensation, payroll); you act as the program spokesperson to communicate change.

Program Management

• Compliance – You manage compliance of physical wellness benefits programs by incorporating Microsoft philosophy, policies, and procedures, as well as regulatory, governmental, and other external compliance considerations into the development and implementation of business plans; you monitor resources (e.g., web content, toolkits) to maintain compliance.
• Escalations and High-Risk Projects – You drive complex, high-risk projects; you consult and partner with clients as a subject matter expert to resolve technical issues and develop approaches to improving processes; you recommend short- and long-term benefits solutions (e.g., policy adjustments, program corrections, leveraging of existing solutions) to meet business need; you handle highly complicated, sensitive, and/or nuanced employee escalations (e.g., Tier IV).
• Operations – You run complex mental and emotional wellbeing programs (e.g., spanning multiple countries, high participant volume, highly regulated) encompassing annual processes and collateral resources, and ensure that the programs support the business and HR by monitoring progress and results and adapting to competing demands, market trends, and organizational changes; you bring industry perspective and business insight to discussions with prospective suppliers and business partners.
• Promotion – You facilitate the promotion and awareness of Microsoft's wellness benefits programs by communicating and presenting program value to internal employees and engaging with internal Public Relations.

Supplier Selection and Management

• Supplier Evaluation – You lead supplier evaluation, requests for proposals, selection, and on-boarding for their areas by executing screening processes involving interviews, annual reviews, and contracting in partnership with other groups (e.g., Procurement, Corporate Functions Engineering, Supplier Security, Privacy Assurance).
• Supplier Management – You establish supplier relationships and negotiate competitive service contracts (for new and current suppliers) to define performance targets and deliverables. You lead implementations for new supplier solutions.
• Troubleshooting Supplier Performance - You recommend guidelines and standards for vendor performance; you maintain or improve vendor performance by monitoring and identifying performance issues; you address supplier-delivery issues and ensure resolutions to performance issues. You ensure the supplier meets all contractual requirements.

Qualifications

Qualifications

Required/Minimum Qualifications

• 10+ years of work experience in HR, Benefits or related roles OR 7+ years of work experience in HR, Benefits or related roles with Bachelor's degree in Human Resources, Business, Psychology, Social Sciences or related field

Additional or Preferred Qualifications

• 5+ years of experience managing a benefits or related program
• 1-2 years of project management experience
• Experience with corporate wellness benefits, managing Employee Assistance Programs, and strategy design related to mental and emotional wellbeing
• Experience with supplier selection and supplier management
• Experience, education, certificate, or degree in either wellness, counseling, or behavior change theory preferred
• Ability to work both independently with minimal direction and collaboratively across multiple functions both externally and internally (CELA, HR Line, HR Services, HRIT etc.).

The salary for this role in the state of Colorado is between $119,200 and $178,800.

At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work.US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.