Risk Management services provide anti-fraud protection for Azure, Office, Xbox, Ads and other Microsoft online businesses to ensure legit customers can come in enjoy the services smoothly with minimum friction while impacts from fraudsters are minimized. Our services make decisions with ML models in split seconds in huge scale, run near-real-time / offline scans to catch missed fraud, provide sophisticated tooling to enable human fraud experts investigating suspicious cases, and operate data solutions to empower other data-driven anti-fraud innovations.

Responsibilities

We are looking for Technical Program Manager (TPM) to drive and deliver our product roadmap for Risk Management services. You will have the opportunity to influence and drive strategy and platform roadmap for Risk Management, to design and deliver features and capabilities that enables us to better serve legit customers while minimizing fraud losses. You will collaborate with other PM/TPM/engineering leaders to ensure Risk Management is well fitted in end-to-end launch of new scenarios.

Qualifications

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• Bachelor’s or higher degree in engineering, computer science, or equivalent field.
  

• 2+ years of Technical Program Management or similar technical experience designing and shipping high scale systems
  

• Demonstrated success in coordinating efforts across a large group of stakeholders across different product lines to deliver results.
  

• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
  

• Experience of influencing engineering team without authority.
  

• Experience of working with globally distributed team.
  

• Strong sense of curiosity and a willingness to learn, share, and improve.
  

• Preferred qualifications
  o Experience with UI tooling
  o Experience with public cloud services, such as Azure, AWS, GCP
  o Experience with big data processing.
  o Experience with large scale anti-fraud tooling.
  
  Preferred Qualifications
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• Customer Centric - We’re looking for TPM that is curious and seeks to deeply understand our customers and their challenges, that always puts the customer first before the solution.
  

• Technical experience – high scale system design, engaging with engineers
  

• Data Driven – Excellent analytical skills, capable of finding insights from data analysis, and making decisions backed by data
  

• Planning – Great at creating both short-term plan and long-term roadmaps for your product
  

• Results – We’re looking for doers… people who consistently get stuff done. How do we measure success? Improve OKRs by delivering the right feature at the right time at the right cost and with minimal surprises. That’s a fantastic result!
  

• Communicator – This is a heavily influential role that requires a strong communicator who can influence stakeholders (engineers, product managers, operations, etc) through written and oral communication.
  

• Collaborator – Partnering with others is at the heart of this role, so strong collaboration skills are essential. Great collaborators aren’t just easy to work with – they also raise tough questions, challenge others as necessary and negotiate win/win solutions.
  

• Learner – Working on a fast-paced industry requires an ability and appetite to learn quickly… and to keep learning. In short, we are looking for people with growth mindsets, able and willing to learn from and partner with industry stakeholders (card network, banks, etc), peer merchants, and solution providers.
  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.