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The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.
Responsibilities
The Delivery Excellence Manager is a pivotal role for ensuring that Federal Consulting successfully delivers on each of its customer engagements. The successful candidate will be accountable for the following:
- Partner with Federal Consulting Delivery leadership and Delivery Teams to ensure modern and successful delivery of consulting engagements; assist in remediation of challenged engagements
- Oversee the development, management and modernization of processes, tools and reporting necessary to ensure delivery excellence
- Coordinate, measure and monitor the execution of Modern Delivery and overseeing actions for continuous improvement
- Assist in ensuring exceptional delivery through market-leading delivery management practices and acceleration of Consulting Methodology across our customer engagements
- Collaborate with stakeholders and peers to define, enhance and maintain delivery methodologies and tools
- Leverage industry benchmarks to measure and improve existing delivery methodologies processes, tooling and practices
- Evangelize the implementation of emerging industry best practices to improve delivery
This role is at the forefront to help realize and achieve the Microsoft Federal Consulting’s core business priority of DELIVER WITH EXCELLENCE and provide world-class Delivery Management to optimize customer outcomes and cloud services consumption. The BPM will have exposure across a large services portfolio, with an opportunity to impact delivery across a multitude of customers and change programs through organization-wide strategies
We are looking for a collaborative project management and delivery leader with strong customer engagement and program management experience. The successful individual understands consulting services delivery and project management disciplines and the ability to successfully influence in a highly matrixed environment.
Qualifications
Required Qualifications:
Preferred Qualifications:
Project Management Professional (PMP) certification
US Citizenship
The successful candidate must be a U.S. Citizen. Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.
Top Secret Clearance
The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Cloud Screening
Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis
Candidates selected for this position must comply with Federal Executive Order 14042 mandating that federal contractors and subcontractors receive the COVID-19 vaccine by being fully vaccinated before their date of hire, or work with Microsoft to receive an approved religious or medical accommodation
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
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