Do you want to be at the heart of Microsoft’s digital and cultural transformation? Are you passionate about envisioning the future workplace and being an industry leader?
As part of Microsoft’s Experiences + Devices organization, our UX Studio is responsible for many of the experiences that our internal Microsoft Employees use each day. We are a vibrant community of talented and passionate UXers that are customer-obsessed with diverse expertise in Design, UX Research, Accessibility and Program Management. Yet, we share some core values around curiosity, humility, inclusion, and creativity.
This role will lead a team of researchers within the Employee Experience space working closely with Design, Engineering, Product and Business Leadership to envision and deliver a future Microsoft workplace that enables innovative, creative and intelligent employee experiences across both digital and physical environments.
Responsibilities
- Lead a team of researchers who conduct diverse product research activities spanning generative to evaluative; foster and facilitate agile research practices and methodologies
- Work closely with key stakeholders across Engineering, Design and Business Partners to establish trust and alignment for maximum research influence
- Partner with other Research Leads to enhance the team’s ability to plan, execute, analyze and synthesize insights
- Understand competitive landscape and innovations in the market
- Provide mentorship and career growth to a diverse set of multi-disciplinary user researchers
- Foster a diverse and inclusive team environment that empowers our team members to do their best work
Qualifications
- 10+ years in user experience research, design research, product research or equivalent
- 3+ years managing and leading people
- Well established portfolio of research techniques from ethnography, field studies, interviews, evaluative usability studies, concept validation, user journey mapping, surveys, scorecards and competitive analysis
- Deep knowledge on designing experiences across endpoints and informing the development of V1 platforms and products
- Influential leader who can develop key partnerships with stakeholders and deliver a strategic research roadmap across multiple business areas
- Proven track record of translating insights into product strategy, and the ability to define success outcomes for those experiences which are tracked and measured by research
- Excellent communication skills (written and oral) and proven ability to drive clarity, inspire others and deliver results
- Master’s degree in HCI, ethnography, cognitive or experimental psychology, sociology, business planning OR a BA/BS in one of the above fields with significant academic or industry experience.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.