Grade

E

End Date

Tuesday 11 January 2022

Salary Range

£57,861 - £75,710

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

Manages and develops commercial client relationships along with associated income and risks, using specialist knowledge.

Job Description

At Lloyds Banking Group we’re driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities.

Cardnet is Lloyds banking Group’s card payment acceptance service. We help businesses to take payment by credit or debit card in person, online and when the cardholder is not present. Cardnet is a joint venture between Lloyds Banking Group and Fi-Serve. Fi-Serve are one of the world’s largest card processors.

We're looking for an Associate Director who'd be responsible for new business acquisition through promoting the growing range of technology led solutions provided by Cardnet directly with business customers.

In this field-based role, no two weeks are the same. You'll use your self-motivation and determination to effectively schedule your own time to meet your varied commitments. You could be drawing on your expert knowledge to deliver presentations, portfolio reviews and training to key bank stakeholders, enabling them to identify and meet their customers’ card processing needs.

On other days you'll be out in the field, either virtually or physically, conducting meetings with prospective clients you have identified from your extensive network. Your business development skills will allow you to guide these customers from initial discussion, through to agreement and implementation.

Maintaining a dynamic and active pipeline of new business opportunities is a critical requirement of the role. Using your excellent judgement, you'll put the customer at the centre of all activities.

You'll have excellent negotiation abilities along with a real determination to deliver. Using your customer focused approach, you'll ensure that doing the right thing for customers is at the heart of all your recommendations and decision making.

Experience & Knowledge
Essential:

• A client/ business development background
  

• Existing merchant acquiring experience, with specialist knowledge of card acquiring, payments and data solutions
  

• Ability to build and maintain stakeholder relationships at all levels
  

• An outstanding client development and profit performance record with proven success in negotiating
  Given the nature of the role, travel around the region will be required.
  Desirable:
  

• An up to date knowledge of Industry related technical development
  

• Knowledge of relevant third-party suppliers (e.g. technology) and partners
  
  And in return...

In return for your dedication, you' enjoy our total commitment to your ongoing personal and professional development. As a valued member of the Cardnet and the wider Specialised Client Solutions team, you'll be given opportunities to grow and advance through training, development and progression opportunities.

As well as a competitive salary, you’ll receive:

• Discretionary Performance Share Award
  

• Generous pension contribution
  

• A flex benefits cash pot you can adjust to suit your lifestyle (4% on top of your basic salary)
  

• Private health cover
  

• Share schemes
  

• 30 days holiday plus bank holidays
  
  Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation.
  
  We've gained industry recognition including Stonewall Top 100 Employer, Top 30 Employer for Working Families, Gold Standard 2014 from the Business Disability Forum and Top 50 Employer for Women.
  
  We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
  

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.