Who we are

We are not your average insurance company; in fact, we strive to be different. You will not find strict dress codes, jargon-filled documents, or unrealistic targets here. What you will find is a welcoming culture, a clear vision and teams of passionate people doing their best for our customers.

LV= GI is a large, multi-award-winning general insurance company, with nearly 7 million customers and aspirations for future growth. Having recently become part of the Allianz family, we’re proud to be one of the largest personal insurers in the UK.

Role Description

LV=GI have an exciting new opportunity for a Motor Portfolio Underwriting Manager to join our family of talented people in the Underwriting Team. The role we be based at LV=GI Bournemouth, Frizzell House, Bournemouth BH1 2NF or LV=GI Croydon, 69, Park Lane, Croydon, CR9 1BG.

As the Underwriting Manager you will contribute towards delivery of Key Performance Indicators (KPIs) through the monitoring of account performance, control of underwriting standards, business development activity and ensuring that business written is done so in a technically excellent manner, adhering to underwriting authority and standards.

Your focus:

• Monitors the performance of accounts and lines of business within the business unit, identifying under and over performance, implementing remedial and opportunity actions as appropriate.

• Delivers KPI targets across portfolios worked upon to deliver the high level line of business strategies and understands Account Management principles and the impact of portfolio changes or individual cases on the account.

• Adheres to Underwriting Authority and understands the impact portfolio or case decisions have on Profit and Loss and the achievement of plan.

• Makes important Commercial business decisions when they are required to support profitable development of supplier relationships, supporting the distribution segmentation strategy and delivery of plan. Provides support to stakeholders on business development activities.

• Liaises with all other appropriate internal parties including Sales and Distribution, Pricing, Claims and Operations and represents the Company at internal and external forums.

• Ensuring that the team systematically analyses MI, utilise data, researches market developments and reviews customer feedback in order to make proposals to:

• Develop products to maintain competitiveness and to meet customer expectations.

• Optimise the underwriting footprint across distribution channels to promote profitable growth and diversification.

• Improve systems and/or processes to enhance customer experience, risk controls and efficiency.

• Enhance policy documents and the customer journey, ensuring accuracy, clarity, relevance and ease of understanding.

About you

To be successful for the role you will have previous experience of working within a general insurer environment with responsibility for top and bottom line performance of a portfolio or suite of portfolios.

You will have:

• An in-depth understanding of the make-up of policy wordings, clauses and non-standard covers available and their implications with an ability to convey that understanding.

• Able to identify cover and hazards influencing the acceptance, pricing or terms applicable to a risk and apply risk management techniques and appropriate underwriting rules to ensure sufficient breadth of risks is available to the Company.

• Understanding of the skills and tools required for effective Underwriting and has the ability to use these key skills to underwrite risks profitably.

• Understands causes and costs of claims and can apply appropriate risk management tools to mitigate loss.

• In-depth understanding of relevant legislation and its application by Line of Business.

• Demonstrates an understanding of Underwriting skills required to actively contribute to segmentation and product development activities.

• Understanding of Treaty and facultative reinsurance programmes and how facultative reinsurance can be used to widen risk acceptance or control exposure.

• Ability to interpret statistical data, including identification of trends, influences and anomalies on a case-by-case and local account basis.

• Full working knowledge of Microsoft Word, Excel, and Outlook.

• High level Underwriting Authority in Line of Business achieved or being worked towards.

Qualifications:

• Strong financial acumen including Financial Principles and Pricing Techniques completed or working towards.

• Completion of ACII qualification or appropriate industry experience desirable.

• Understanding of Project Management within the Company.

Our Ways of Working

We are delighted to confirm that we are now a hybrid working business. Our office with flex model means that you will have the opportunity to work from home as well as the office. As a hybrid worker you will be in the office between 2 and 16 days per month depending on individual and business need. This will be discussed at interview stage.

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

We are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

What we can offer you

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider LV=GI Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• 30 days' holiday

• A competitive pension for which LV= will pay twice the amount you pay, up to 14%

• An annual bonus scheme based on company and personal performance.

• Private medical insurance which you can upgrade to family cover

• A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance)

• ElectriX EV salary sacrifice scheme

• A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance.

Our Purpose and Values

We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of LV= GI. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.

Diversity & Inclusion

At LV=GI we value diversity and inclusion and back this up with our accreditations. We are EDGE certified for gender inclusion, members of the Women in Finance Charter, signatories of Business in the Community’s Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.

At LV=GI, we encourage our people to advocate for what they need, we listen, and we act – this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.