Salary: Annual package

About us:

At Knight Frank, we’re passionate about property, but it takes more than passion to make us the world’s most successful privately-owned property agency and consultancy.

With a 125-year heritage, we’re part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.

We champion a diverse and inclusive workplace, where people are encouraged to bring their whole selves to work. We’re proud to not only be the real estate industry’s first WORK180 endorsed employer, but also to have been recently recognised as one of the Top 101 Workplaces for Women in 2023 by WORK180.

The role:

This is a fantastic role that sits within our Marketing and Communications team, at the very heart of Knight Frank’s client centric activities and helps drive our focus on consistently providing market-leading property information to our client base through hosted events, client mapping, marketing collateral and business development forums.

We’re looking for someone who has a real passion for client relationship management and delivering exceptional stakeholder experiences by applying both an analytical and creative lens to all tasks, while working cross-functionally to help coordinate and steer our national growth strategy.

You’ll be an expert in multi-tasking with the ability to leverage your expertise in the coordination and management of our company memberships, industry subscriptions and CRM database; organising high-quality functions and events; and working across service lines to coordinate and collate client surveys. Based on you exceptional time management skills, you’ll be able to achieve this while also contributing to the development of valuable collateral that showcases the very best of Knight Frank’s services, offerings, incentives and people to drive commercial outcomes.

This role also works closely with our senior leadership team.

Key responsibilities:

• Collaborate with senior business leaders to develop client engagement strategies in line with key service line objectives.
  
• Coordinate and manage the master client list, with a proactive approach to maintaining our CRM.
  
• Coordinate and lead monthly national and state business development meetings focusing on top clients covering various engagement strategies.
  
• Oversee and execute client events in conjunction with stakeholders across the wider business (in-house and external).
  
• Work alongside senior business leaders to drive periodic client sentiment surveys and collate findings.
  
• Build and maintain exceptional relationships with all key stakeholders, both internally and externally.
  
• Demonstrate good financial management of client engagement budgets.
  
  

Who are we looking for?

A team player who has:

• A minimum of 3 years of experience across marketing or event coordination.
  
• Highly proficient in working with the Microsoft Office Suite.
  
• Ability to handle conflicting priorities.
  
• Exceptional and demonstrated ability to manage your time well.
  
• Forensic attention to detail.
  
• Excellent research capability.
  
• Ability to build relationships with internal and external stakeholders.
  
• Positive and enthusiastic ‘can do’ attitude.
  
• High degree of written and verbal communication skills.
  
• Strong commercial and financial acumen.
  
• Client / customer centric focused.
  

What’s in it for you?

• Competitive remuneration package.
  
• Flexible working arrangements designed to suit individual circumstances and family needs.
  
• Birthday and study leave.
  
• The choice to swap a public holiday for a cultural ore religious day of significance.
  
• Two Wellness Days to allow you to focus on your own physical and/or mental wellbeing.
  
• We applaud your desire to give back to the community and give you 2 paid volunteer days each year to support one of our affiliated charities – or one of your own.
  
• Our reward platform, The Vault, which gives you access to a great range of discounts at popular retailers and supermarkets, as well as lifestyle benefits and corporate discounts.
  
• Because life can throw the unexpected at us, we help subsidise private health insurance excess if you or an immediate family member requires hospitalisation.
  
• Plus, so much more!
  

Join a team where individual uniqueness is celebrated, contribution is rewarded and voices are respected and heard; a place where everyone has the chance to perform at their best.

Not the perfect fit? Apply anyway! You might bring something to our team we didn’t realise we needed.

Applicants with Australian working rights need only apply. No agencies please.

Please note, if you’re successful in securing the role you’ll be subject to police checks as part of Knight Frank’s standard recruitment process.