Position Summary
Collateral Services Operations is a rapidly growing area offering a wide variety of Collateral based products to a varied client base, ranging from the Broker Dealer groups to Hedge Funds to Global Fund Managers. Our products are constantly developing in line with new business opportunities.
The Securities Collateral Management Operations team supports 2 main products: Securities Lending Escrow (SLE) and Tri Party Repo (TPR).
Key responsibilities
- Securities Lending Escrow is an established product which provides a Collateral Management Service to support stock lending between large Borrowers and Lenders
- Tri Party Repo is a trading activity whereby cash is lent from one client to another on a secured basis at an agreed rate for an agreed term
- Client Service Representative (CSR) Teams - Accurately manage client accounts and collateral allocation, liaise directly with clients whilst adhering to strict market deadlines and internal controls. Ensure timely collateralization of client accounts
- Process free of payment and cash transactions within market deadlines
- Input of Operations control checks via Operations Task Manager, ensuring all key control checks are completed accurately and within a timely manner
- Maintain strong relationships with Client Service teams and ensure any client issues are escalated in a timely manner
- Partnering with Middle Office and Client Service teams to ensure Client’s receive exceptional service
- Active participation in weekly Governance meetings, ensuring all Operations metrics are reviewed and any issues highlighted
- Participate in Operations Manual processing reviews and identify opportunities to reduce the number of manual tasks completed by the Global Tri-Party teams
- Participation in Client Due Diligence meetings and service calls
Skill & Qualifications
- Client Focused
- Numeracy
- Attention to detail, accuracy and organised
- Ability to understand complex models within financial sphere
- Problem solving
- Flexible approach to working hours and overtime is key, including UK bank holidays and occasional weekend work
- Excellent verbal and written communication skills
- Ability to work within a dynamic team environment
- Ability to prioritise
- Ability to work under pressure
- Ability to work under own initiative
- Educated to at least A level standard or equivalent – education within subjects relating to finance favourable – e.g. Maths, Economics etc.
- Experience within Collateral favourable
Additional Information
The Tri-Party Operations team provides a service to our clients across European working hours, covering 9:00am-6:30pm and is also required to work UK Bank Holidays as governed by client requirements. Cover may be provided via rotational shifts so a flexible approach to working hours is therefore needed.
Experience (required)
- Proven Client Service skills
Experience (advantageous)
- Collateral Management experience
- Financial Services experience
- Stock Lending or Repo experience
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at www.jpmorganchase.com.
JPMorgan offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan is an Equal Opportunity Employer.
