Who are we?
HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.
At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are. Our ANZ office is located in Sydney’s CBD, however this role is open to remote workers based anywhere in Australia.
What’s the role?
As HubSpot becomes the #1 CRM for growing companies, our product is rapidly evolving in depth and breadth. We are also experiencing high levels of growth across our customer base, especially in our Enterprise customer segment. These customers are our largest, most strategic with complex use cases for our products. Due to the complexity of these customer’s environments and the rapid evolution of our product, there is a tremendous opportunity and need to help these customers increase the technical depth of how they use our product and integrate it into their tech stack. As a result, we have recently formed a new Solution Architects team to help our Enterprise customers identify technical opportunities to improve the value realized from our products.
What will you do?
- Define advanced technical solutions, using our product, to solve our Enterprise customer’s complex challenges
- Become a HubSpot product and technical subject matter expert
- Proactively identify integration and technical architecture opportunities and make recommendations for customers to grow deeper with HubSpot
- Create proof of concepts to demonstrate solution viability
- Define long term technical and strategic platform roadmaps to help our customers integrate HubSpot deeper into their technology stack
- Recommend the right internal and external services resources to execute on the roadmap
- Communicate and build relationships with senior technical and business customer stakeholders
- Drive critical KPIs including integrations, usage, engagement and services and partner attach rates
Who are you?
- 5+ years experience in a customer-facing, solutions architect or solution consulting role
- Platform expertise in CRM, marketing automation, or related customer experience applications
- Deep technical architecture experience
- Expertise is explaining complex, technical concepts to all levels of users
- Business savvy with consultative, problem solving, and issue resolution skills
- Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
What are the benefits?
- Work From Home options available. You choose Home, Office or Flex!
- World Class New Hire Training
- Stock units - so that you can share in HubSpot’s future success
- An education allowance up to USD$5,000 per annum
- Unlimited Time Off Policy
- Private health insurance allowance
- Free books program
- Annual fitness reimbursement
- Five-year sabbatical - Paid 4 week sabbatical with USD$5k bonus!
- A clear career advancement path, with potential for global mobility opportunities
- Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
- HubSpot is proud to be recognized by Work180 as an Endorsed Employer for All Women. We’re committed to building an equitable company that is diverse and inclusive.
HubSpot culture is driven by a shared passion for our mission and metrics. It is a culture of amazing, growth-minded people whose values include using good judgment and solving for the customer. Employees who work at HubSpot have HEART: Humble, Empathetic, Adaptable, Remarkable, Transparent.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
Important COVID-19 Guidance (For candidates applying to roles in the United States):
Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.
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