Social Media Specialist
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Social Media Specialist
Introduction to team
We create and deliver an aligned, dedicated marketing strategy to fuel each Expedia Group brand's success. Since our travelers interact with us through our brands, we have a brand focus in our marketing, while leveraging the scale and efficiency we’ve built in functional expertise.
Are you passionate about building online communities and working with creators? Expedia Group is looking for a Social Media Specialist to help manage community interactions and support creator content initiatives. In this role, you’ll help foster meaningful relationships with our community while collaborating with creators to produce engaging, brand-aligned content. If you love connecting with people online and supporting creative campaigns, we want to hear from you!
In this role, you will:
Engage with followers by responding to comments and messages across social media platforms.
Build and maintain positive relationships with travelers, creating a vibrant community environment.
Assist in identifying and reaching out to creators who align with the Expedia Group brand and values.
Help manage creator partnerships, collaborating to produce fun and engaging content.
Organize and maintain creator content calendars to ensure timely and consistent content delivery.
Monitor community sentiment and track engagement metrics to optimize community interaction strategies.
Manage and track budgets for creator content partnerships to ensure efficiency.
Work closely with cross-functional teams to ensure community management supports Expedia Group’s business goals.
Stay up to date with trends in community management and creator content to keep Expedia Group fresh and innovative.
Experience and qualifications:
You have gained 1+ years experience in a marketing or communications role.
You have some experience in community management through various social platforms.
Up-to-date with the latest developments in digital media.
Beginner knowledge of analytics, tracking and social media monitoring tool like Sprinklr.
Self-guided; creative; responsible; energetic; eager to work with other departments and independently; has a desire to see measured results.
Individual who thrives for details and possesses excellent writing, communications, and social skills.
Experience in multi-media content creation with basic design and video editing skills required.
Strong project management and organizational skills.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.