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Content Writer

Are you interested in growing your career in content development /content strategy? If you constantly think about the people who will use your content after it's published, we'd love to hear from you! We're looking for a Content Writer to join the Knowledge Management team in the Expedia for Business group.

In this role, you'll support partners and internal teams by writing, curating, and maintaining help and knowledge content that enables users to self-serve.

What you’ll do:

• Handle a broad spectrum of content requests ranging from simple typo fixes to strategic content projects, prioritizing appropriately and ensuring content solutions follow our content strategy guidelines

• Write/edit content for consumer-facing website experience to drive partner engagement and use of our knowledge base

• Use data to glean insights into the user experience and illustrate the value of content in the experience

• Work with people of all levels across the company to collaborate, develop content strategies, and get relevant approvals before publishing drafted content

• Transform information from multiple sources into concise, user-centric content solutions

• Possess outstanding written and verbal communication skills

• Navigate ambiguity with a high degree of autonomy to deliver content that adds measurable value to the business

• Demonstrate strong judgment that enables you to navigate business relationships and conflicting opinions

Who you are:

• Experience crafting content for products, help websites, knowledge bases, or other channels

• An ability to prioritize, develop simple solutions despite constraints, and make tradeoffs when leading projects

• An understanding of content strategy methodologies

• Flexible and can operate in a fast-paced environment

• Experience using data to make decisions

• Bachelor’s in Journalism, Marketing, or any related field; or equivalent related professional experience

• 3+ years of experience in content writing, journalism, editing or similar

• 3+ years of experience with CMS systems

• Nice to have: Experience with Salesforce, AEM, Seismic

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.