This is an opportunity for an innovative and visionary executive to lead and empower the department’s Consumer Protection Division

This opportunity is a Senior Executive Service (SES) role for a fixed term, full-time appointment for up to five (5) years.

About us

Within the Industry Regulation and Consumer Protection Group, the Consumer Protection Division is responsible for ensuring consumer rights are protected through the regulation of property, retail and services industries, including the registration of charities and associations and provision of dispute resolution mechanisms for consumers.

To learn more about the Department and what we have to offer, please visit our website, and to keep up to date on activities, you can follow us on LinkedIn.

About the role

The Executive Director Consumer Protection provides leadership by actively promoting strategies, policies, and systems that provide a strategic direction for the Division. This role involves providing guidance to the Director General and Corporate Executive, ensuring the protection of consumer rights in various industries.

The position also holds the statutory duties and functions of the Commissioner for Consumer Protection pursuant to the Fair Trading Act 2010 and the Prices Commissioner pursuant to the Petroleum Products Pricing Act. The role plays a crucial part in shaping national and local policy, fostering strategic partnerships, and leading consumer protection initiatives. Additionally, this position serves as the primary media spokesperson for Consumer Protection, representing the Department and the WA State Government on relevant boards and committees.

This position is located at 140 William Street in Perth CBD.

Need further information?

To learn more about the role, please refer to the Job Description Form (JDF) attached. If you have any questions about the role itself, please contact Kristin Berger, Deputy Director General on (08) 6552 9447.

How to apply

To apply for this position, click ‘Apply for Job’ at the bottom of this page to and complete the online application form. In your application, please provide a detailed resume and covering letter of no more than two (2) pages, addressing the following points:

• Thorough understanding of issues relating to consumer protection and the ability to influence the operation of the marketplace in goods and services in WA so that it becomes fairer, better informed, and more competitive.
• Superior stakeholder management communication skills and experience in engaging teams to drive organisational change.

Need some help with how to apply?

If you need assistance with the application process, please refer to the below videos covering various aspects, including public sector recruitment, resume writing, cover letters, and polishing your application.

• Public Sector Recruitment
• Read all about it
• Questions to ask the hiring manager
• Reflect
• Resume
• Cover letters
• Polish and submit

We have also attached an Applicant Information Pack for your reference. If you have any questions about employment conditions or the application process, please contact Rebecca Saini, A/Coordinator Recruitment on (08) 6251 1514 or email RecruitmentandEngagement@dmirs.wa.gov.au.

All requirements, capabilities and pre-employment checks listed on the attached JDF will be assessed as part of the selection process.

An executive search may be undertaken to fill this vacancy.

Other benefits

We offer a range of benefits to our employees, creating a supportive, diverse, and innovative work environment, including:

• Great work/life balance with 37.5 hour working week as a standard and flexible working hours for most roles.
• Leave options including purchase leave, deferred leave and long service leave after seven years.
• Flexibility to work at home, in the field and in the office for most roles.
• Stable work, job security, fair remuneration, 11 percent superannuation contributions to a provider of your choice and salary packaging options.
• The ability to give back to your community and make a difference.
• A collaborative environment with the ability to gain insight from subject matter experts in your field.
• Opportunities for professional development, acting, shadowing and mentoring.
• Support to grow your skills with a wide range of formal training options.
• Build a healthy lifestyle with our award-winning Health and Wellbeing program.
• Supportive work environment including an Employee Assistance Program to assist you deal with life’s challenges.

Supporting a diverse workforce

The Department is committed to creating and maintaining a diverse workforce that reflects the community we serve and inclusive culture where all employees feel valued, respected and connected. Our workforce's diversity is our strength; it enhances our ability to be forward-thinking and responsive in the services we deliver to the Western Australian community. Learn more about our Diversity and Inclusion Awards, celebrating individuals and teams who have demonstrated exceptional dedication to fostering an inclusive workplace culture.

Suitable Aboriginal and Torres Strait Islander people, people with disability and youth may be given priority consideration over non diversity group applicants to achieve public sector outcomes. Reasonable adjustments will be provided to candidates with disabilities during our recruitment processes and in the workplace.

While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed-term, full-time or part-time) within the department for the next 12 months.

CLOSING DATE: 4.00 pm on Wednesday, 29 November 2023 (WST)

Your application submission must be complete by the closing time; applications that are in progress or submitted after this time will not be accepted. It is your responsibility to ensure your application is submitted on time.

We look forward to receiving your application and considering you for this exciting opportunity to join our team.