• You are passionate about improving customer experience using Salesforce
• We are pushing the boundaries in software engineering and building our Salesforce capability
• Together we will build tomorrow's bank today, using world-leading engineering technology and innovation
  

Do work that matters

We're building tomorrow's bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are still waiting to be invented and reimagining products that support our customers and help build Australia's future economy.

See yourself in our team

The Customer Hub is the CBA group centre of excellence optimising the Group's investment in Customer experience technologies, including Salesforce CRM, Salesforce Marketing Cloud and MuleSoft. We work in close partnership with our business product owners to deliver digital experiences and business value that improves the end-to-end customer journey.

As we embark on building our Salesforce capability, we will be growing our team of Functional Consultants, Software / Senior Software Engineers, Solution & Technical Designers and Engineering Delivery Leads.

These will be Hybrid roles and the team usually comes into the office one/two days per week, and we are open to people based in Sydney, Melbourne, Brisbane, Perth or Adelaide.

We're interested in hearing from people who

• Are passionate about Salesforce technology and the business value it can deliver to transform our customer and employee experiences
• Value doing things the right way - a gentle balance of the right design to minimise technical debt, and delivering frequent business value within the time and budget
• Pride themselves on working in a Product Engineering model, partnering directly with product owners to solve business challenges
• Enjoy collaborating across multi discipline engineering teams
  

Tech skills

We use a broad range of tools, languages and technologies. We don't expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;

- Salesforce:

• Digital Processing Automation, including Omni Studio
• Financial Services Cloud
• Sales and Service Cloud - Lightning Aura Components, Lightning Web Components, Apex, Triggers and Batch Jobs, Flows, Process Builders and Workflows
• Marketing Cloud

- MuleSoft and Integration Services

- Copado DevOps

Working with us:

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. We're hiring engineers from across all of Australia, you'll be empowered to do your best work and be given the choice on when and where that work happens. We really love working here, and we think you will too.

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.