Coles Group

Coles Supermarkets Hawthorn East


Requisition ID: 52861

Employment Type: Full time


Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.

Head of Quality Engineering and Environments (QE&E)

We’re one of Australia’s most iconic and trusted businesses. With over 120,000 people working across more than 2,500 retail outlets, we provide fresh food, groceries, general merchandise, liquor and fuel to millions of people every week. We’re proud of our top 30 listing on the Australian Securities Exchange (ASX). But we’re even prouder of the way we support our team, suppliers and the broader community – making life easier for each other and our customers.

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.

The Role

As the Head of Quality Engineering and Environments (QE&E), your role is to lead the establishment of Coles’ Enterprise Testing and Quality / Performance Engineering practice, centralising and standardising testing and quality assurance across all Coles’ projects and product squads. This will ultimately enable continuous, automated testing across all applications, improving test quality and scope whilst reducing effort and cost to execute. You will shape and lead the centralised governance and management of Non-Production environment management, anchored to agreed strategies and performance levels.

Your expertise and guidance will enable Coles to continuously evolve QE&E to incorporate strategies such as AI and ML to drive intelligent testing; synthetic testing to proactively identify issues; leverage SaaS based solutions and toolsets to maximise efficiency; synthetic test data creation and automation to detect defects earlier and avoid use of customer data in testing.

Good things you’ll have:

• An understanding of the retail value chain and processes
• Experienced thought leader in Testing Services and Quality Engineering
• Experience in technology and digital strategy development and delivering transformation in a large organisation
• Extensive service delivery, vendor and contractual management experience, accountable for managed service contracts of > $20m p.a.
• Demonstrated ability to build highly effective teams and a culture of experimentation
• Experience in deploying modern testing tooling
• Proven experience in successfully delivering complex transformation
• In-depth expertise in applicable technology processes and technologies
• Ability to synthesise research in technology and retail trends

To enable Coles to provide a safe environment for its team members, there may be a requirement for you to receive a COVID-19 vaccination before commencing work for Coles at a Coles site, unless you are medically exempt. Given this, you will be required to disclose your COVID-19 vaccination status as part of your application for employment with Coles. You may be required to provide further evidence of vaccination status as part of your application.

Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website.

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.