Coles Group

Coles Supermarkets East Hawthorn

Requisition ID: 47109

Employment Type: Full time

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.

At Coles Group Insurance, we protect our people, customers and business. From property and cyber, to public liability and workers compensation, we work across the company to understand our risks, provide exceptional coverage, deliver strategic advice, and bring our business goals and values to life.

About the role

Looking to use your experience across many facets of workers compensation?

An exciting opportunity exists for a highly motivated and proactive Liability Specialist to join our self-insurance team.

What you’ll be doing

Reporting to the Liability & Compliance Manager, you will work across three main functions:

• Technical advice and Decision sign off in line with the WIRC Act and Worksafe Victoria guidelines.
• Represent Coles TeamCover at the Accident Compensation Conciliation Service.
• Manage a small portfolio of Impairment benefit claims.

This role provides strategic advice and management of disputes to ensure compliance against regulatory requirements and quality decision making throughout the course of the claim.

Good things you’ll need

Prior experience as a Technical Manager or Dispute Resolution Officer will hold you in good stead for this role. Impairment benefit experience is not a pre-requisite, but a willingness to undertake training in this area is.

You’ll also have:

• extensive knowledge and experience in Victorian Workers Compensation legislation
• significant experience in stakeholder management
• experience in negotiating Accident Compensation Conciliation matters
• highly effective interpersonal and communication capabilities
• ability to manage multiple priorities to meet agreed deadlines

Given the state/ territory of the position you are applying for, and to enable Coles to provide a safe environment for its team members, there may be a requirement for you to receive a COVID-19 vaccination before commencing work for Coles, unless you are medically exempt.

Given this, you will be required to disclose your COVID-19 vaccination status as part of your application for employment with Coles. You may be required to provide further evidence of vaccination status as part of your application.

Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website.

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.