At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Based in London, this Executive Assistant will support two VPs within the Global Strategy, Operations and Performance (GSOP) organisation: VP, Financial Crimes Strategy & Operations and VP, Global Merchant Payments and Disputes.
Responsibilities:
- Organisation and maintenance of complex diaries using a high level of integrity, managing across global business partners and different time zones
- Organising internal and external business meetings, and providing all necessary administrative support for the meetings as well as supporting the planning and execution of external events.
- Monitoring Outlook diary communications and ensuring a timely response.
- Utilising and understanding all internal systems, processes and policies, e.g. Concur for travel booking and expenses, reserve system, etc.
- Ensuring timely preparation and processing of expense reports; tracking and processing of invoices.
- Managing travel arrangements including air, hotel, transfers, and agendas and managing last minute changes as required.
- Providing detailed itineraries of these trips, including all hotel arrangements, transfers, meetings scheduled, contact details, etc.
- Assisting with coordination, scheduling and organising of senior leader visits and team events.
- Managing own e-mails and correspondence in a timely manner.
- Undertaking ad-hoc requests and project work as required.
