At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Colleague Experience Group (CEG) – our Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they are ready to take on a new career path, we are right there with them, giving them the guidance and momentum into the best future they envision.
The Director, Onboarding role will be joining the Talent Acquisition and Onboarding (TA&O) team under the Talent Centre of Excellence (COE) which is responsible for creating a more seamless, integrated, and overall great experience for colleagues and candidates across many of the moments that matter as our colleagues learn, grow, and connect. The Director, Onboarding role will lead the design and evolution of end-to-end onboarding and cultural integration initiatives to deliver a best-in-class experience for new Team Amex colleagues and hiring leaders. In this highly impactful role, you will lead a team that will establish and manage relationships, develop partnerships, and co-create with a global network of partners to design and deliver a high-impact, consistent, and efficient program of initiatives to enhance the overall colleague experience.
The Director, Onboarding role will be joining the Talent Acquisition and Onboarding (TA&O) team under the Talent Centre of Excellence (COE) which is responsible for creating a more seamless, integrated, and overall great experience for colleagues and candidates across many of the moments that matter as our colleagues learn, grow, and connect. The Director, Onboarding role will lead the design and evolution of end-to-end onboarding and cultural integration initiatives to deliver a best-in-class experience for new Team Amex colleagues and hiring leaders. In this highly impactful role, you will lead a team that will establish and manage relationships, develop partnerships, and co-create with a global network of partners to design and deliver a high-impact, consistent, and efficient program of initiatives to enhance the overall colleague experience.
Responsibilities:
- Apply deep onboarding subject matter expertise and high-impact consultation to deliver innovative solutions and a data-driven approach that will optimize and elevate our enterprise onboarding experience.