Don’t just work for a market leading global company. Help grow one.

The role of Manager Assistant (MA) reports directly into the Senior Vice President & Managing Counsel responsible for managing a team of more than a hundred legal professionals supporting all American Express lines of business across Europe, Middle East, and Africa.

As a member of the General Counsel’s Organization, the MA will provide logistical and operational support to the Managing Counsel’s office and the broader GCO regional leadership team. The MA will be responsible for a wide range of activities including project-managing legal and operational matters, helping orchestrate GCO-wide projects and initiatives, developing and managing team communications, reporting, engagement plans and learning & development activities. 

In addition, the MA will work closely with GCO colleagues (e.g., GCO Finance, Legal Operations) on the management of critical processes including annual planning / prioritization, optimisation, and talent / performance. The successful candidate will possess outstanding thought leadership, strategic thinking, communication, and organizational skills, and will have a proven track record of operating independently and within a high performing, fast-paced team environment.

Key Responsibilities:

• Work closely with the SVP & Managing Counsel on critical GCO legal and operational priorities, and co-own delivery of outcomes.
• Manage the overall cadence of the Managing Counsel office and act as a liaison across the Enterprise
• Provide planning and execution support on a range of legal, functional and ad hoc projects.
• Help design and implement the team annual calendar and support event planning throughout the annual cycle.
• Manage GCO communication and knowledge sharing-platforms.
• Create and manage dashboards and support information analysis.
• Help execute the talent agenda including the organisation and delivery of Learning & Development initiatives, driving better organisation, communication and knowledge management. Support development planning, coordinate talent & performance discussions and other critical colleague-related processes.
• Partner with GCO Finance to help planning, budget management and drive financial best practices.
• Design and drive efficiency initiatives of all kinds. Support the implementation of new tools and capabilities. Drive efforts to clarify roles and responsibilities (e.g., draft charters) for complex matters involving several legal groups.
• Coordinate content and agendas for key meetings (i.e., leadership meetings, town halls, senior leader meetings, regulatory updates). Attend certain meetings, take minutes and track action items.
• Work closely with other executive offices (GCO International, CEG, Finance, Legal Operations, etc) and additional key partners to achieve objectives
• Participate in GCO Global/International initiatives as representative of the EMEA GCO.
• Help champion colleague engagement activities across the team, providing thought leadership and support to the GCO broader organization

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Amex Flex

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

• Strong logistical and administrative acumen, a customer-first mindset, a passion for team culture and success and a commitment to values-based leadership
• Strong qualitative and quantitative problem-solving skills with an ability to see the broader picture and offer proactive solutions
• Outstanding interpersonal, relationship building, and influencing skills
• Confidence to challenge the status quo and have difficult conversations
• Composed and confident communicator who can remain calm under pressure while effectively influencing, multitasking, and re-prioritizing as needs evolve
• Ability to drive results in a complex, matrixed environment, and lead others even with limited direct authority
• Strong sense of integrity with ability to handle highly sensitive issues and maintain confidentiality 
• English fluency. Other major European language(s) desirable
• Experience working at an international law firm or legal department desirable

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com.