You’ll do more than the expected. You’ll do the unexpected.

We have a fantastic opportunity for someone with a passion for providing excellent customer service and an excitement to drive winning sales expansion strategies, who is looking to build on their current experience or perhaps interested in a change of industry.

With fantastic benefits, a rewarding incentive plan and training every step of the way, you’ll have the backing you need to become an outstanding Account Manager in FX International Payments with American Express. The primary responsibility of the role of Account Manager is to work closely with customers to develop an international payments programme adapted to their business needs, win share of wallet & leverage new products as their business evolves. Every member of our FX International Payments Team is a great listener and a business Subject Matter Expert (SME). We can help make you that SME.

With a positive attitude in everything you do and every relationship you build, you’ll also be resilient, driven, a self-starter and inspired by a good challenge. Our industry is constantly moving, so we adapt quickly, and are always motivated to stay ahead of the game. It’s an exciting environment, but you’ll need the passion and dedication to take hold of every opportunity and go further as an individual.

This is an entry level role where we will develop you! Opportunities don’t come without responsibilities. As an integral part of the team you will:

• Be responsible for a portfolio of Small to Medium Size Enterprises in the United Kingdom from a range of industries
• Learn how to develop a contact strategy with every client to build positive relationships at multiple levels to find expansion opportunities
• Take ownership for all areas of the day-to-day management of client’s accounts, resolving issues in a timely manner for the best customer experience
• Focus on the customer as a platform for growth, expanding the portfolio to exceed business targets
• Learn to understand the competitive landscape and cross-sell products to protect against the threat of competition
• Collaborate with colleagues to drive initiatives across the organisation

Skills you will have / develop.

• We are looking for a career driven, passionate individual with an obsession for great service. This person will enjoy working independently in a multifaceted & results driven environment.
• An interest or experience in sales & relationship management
• Good attention to detail and an analytical approach
• An interest in FX markets & economic influences
• Excellent communication & interpersonal skills
• Good time & task management with the ability to switch priorities
• Exceptional customer service focus

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com.