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Head of Enterprise Strategy and Operations
Sydney
Full time

I.T., digital & online media services
10,001+ employees
Job summary
Role Location: Australia/Singapore
AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their legacy technology and build new innovative businesses.
In this role, the Head of Sales Strategy Operations and Enablement (SSOE) will develop and execute the strategy, continuously evolve forecasting models, analyze historic results and be a trusted partner to the APJ Enterprise Director making recommendations based on those analyses – all in an environment of hyper-scaling growth and increasing complexity. As a member of the APJ Enterprise leadership team, this role will be working with regional and global AWS leaders across multiple functions to develop, implement and manage the business processes, systems, reports and strategies that optimize Business functions to meet organizational goals and initiatives.
The role will drive the management cadence of the business including mechanisms such as OP1/2; 2x2; and weekly, monthly and quarterly reporting. The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the proposal, administration and execution of the regional targets and goals, headcount plans, including market segmentation and proposing improvements to the business to increase its effectiveness in driving desired results.
This role leads a large, multi-layered organization that spans 11 countries and direct reporting functions include operations, sales strategy, sales incentive and customer and sales enablement teams. Business Intelligence, Business Development, Finance, Human Resources, Marketing, Recruiting, and Compensation teams are critical extended stakeholder teams.
The successful candidate will be an excellent organizational and people leader, who can hire and develop the best talent across their organization including coaching and developing senior direct reports. They will be a superb written and verbal communicator. They will be comfortable presenting to the senior AWS leadership and influencing regional and global stakeholders across the Sales organization. They will be able to see round corners by identifying critical internal and external trends, they will be detail orientated, with a passion for inventing and simplifying to deliver operational excellence at scale. They will work backwards from their internal and external customers, they will be able to roll-up their sleeves working directly with models and data as well as ideating and driving strategic priorities for the region.
What if I’m not an expert in all the above? That’s okay. We hire people who have a passion for learning, and are curious to build, learn and grow. You will be supported in your career development here at AWS. You will have plenty of opportunities to build your technical, leadership, business and consulting skills. This will include formal and on the job training, and a chance to learn and upskill through AWS certification courses and mentorship. You will learn from and collaborate with some of the brightest technical minds in the industry today.
If you want to work with the best cloud technologies from the world’s leading cloud provider, apply now. We can’t wait to see what you build here. Come build the future with AWS.
CULTURE AND COMMITMENT TO INCLUSION, DIVERSITY & EQUITY
At AWS, we welcome all builders. We believe that technology should be built in a way that’s inclusive, accessible, and equitable. We’re committed to putting in the work for more equal representation
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Role Location: Australia/Singapore
AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their legacy technology and build new innovative businesses.
In this role, the Head of Sales Strategy Operations and Enablement (SSOE) will develop and execute the strategy, continuously evolve forecasting models, analyze historic results and be a trusted partner to the APJ Enterprise Director making recommendations based on those analyses – all in an environment of hyper-scaling growth and increasing complexity. As a member of the APJ Enterprise leadership team, this role will be working with regional and global AWS leaders across multiple functions to develop, implement and manage the business processes, systems, reports and strategies that optimize Business functions to meet organizational goals and initiatives.
The role will drive the management cadence of the business including mechanisms such as OP1/2; 2x2; and weekly, monthly and quarterly reporting. The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the proposal, administration and execution of the regional targets and goals, headcount plans, including market segmentation and proposing improvements to the business to increase its effectiveness in driving desired results.
This role leads a large, multi-layered organization that spans 11 countries and direct reporting functions include operations, sales strategy, sales incentive and customer and sales enablement teams. Business Intelligence, Business Development, Finance, Human Resources, Marketing, Recruiting, and Compensation teams are critical extended stakeholder teams.
The successful candidate will be an excellent organizational and people leader, who can hire and develop the best talent across their organization including coaching and developing senior direct reports. They will be a superb written and verbal communicator. They will be comfortable presenting to the senior AWS leadership and influencing regional and global stakeholders across the Sales organization. They will be able to see round corners by identifying critical internal and external trends, they will be detail orientated, with a passion for inventing and simplifying to deliver operational excellence at scale. They will work backwards from their internal and external customers, they will be able to roll-up their sleeves working directly with models and data as well as ideating and driving strategic priorities for the region.
BASIC QUALIFICATIONS
- Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field
- 15+ years’ experience in strategy consulting or strategy roles in a large-scale hi-tech companies.
- Experience leading large, complex organizations.
- Proven experience with the development and implementation of systems/tool utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation
- Expert level in Excel and Data query tools
- Strong business-process design experience
- Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
- Strong written and verbal communication skills, with a track record of presenting to senior management
PREFERRED QUALIFICATIONS
- Experience in Asia Pacific and Japan
- MBA, PHD or other relevant advanced degree.
- Deep expertise and familiarity with cloud product and services, and sales cycles.
- Proficiency with annual forecasting and planning and related 3rd party tools.
What if I’m not an expert in all the above? That’s okay. We hire people who have a passion for learning, and are curious to build, learn and grow. You will be supported in your career development here at AWS. You will have plenty of opportunities to build your technical, leadership, business and consulting skills. This will include formal and on the job training, and a chance to learn and upskill through AWS certification courses and mentorship. You will learn from and collaborate with some of the brightest technical minds in the industry today.
If you want to work with the best cloud technologies from the world’s leading cloud provider, apply now. We can’t wait to see what you build here. Come build the future with AWS.
CULTURE AND COMMITMENT TO INCLUSION, DIVERSITY & EQUITY
At AWS, we welcome all builders. We believe that technology should be built in a way that’s inclusive, accessible, and equitable. We’re committed to putting in the work for more equal representation
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.