Salary Range: $35,000 – $80,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Strong attention to details
• Ability to effectively explain compliance requirements to sales team
• Microsoft Word: Intermediate
• Microsoft Excel: Intermediate
• Microsoft PowerPoint: Basic
• Excellent oral, written, and interpersonal communications skills to effectively interact with internal and external customers
• Knowledge of Aflac’s products and systems, procedures, policy data, benefit plans, company terminology, and the field force
• Knowledge of Aflac sales hierarchy structure

Education & Experience Required

• High School Diploma or Equivalent
• Associates Degree in a related field
• Three years of job related work experience

Or an equivalent combination of education and experience

Education & Experience Preferred

• Knowledge of the insurance industry with specific focus on Aflac operations, systems, and business procedures

Principal Duties & Responsibilities

• Reviews Field Incentive Program flyers for accuracy, clarity and requirements; asks questions, as needed; may make recommendations for flyer changes based on compliance requirements
• Routes contest requests for proper approval levels (Sales Operations, Legal, Sales Leadership, etc.); composes and/or generates communication to advise requester of information or confirm action taken; reviews documentation and enters data for accuracy and completeness while maintaining established service/productivity levels and meeting service quality
• Evaluates Field Incentive Program for compliance with Aflac and legal requirements and provides approval, including authorization number, for implementation
• Monitors Field Incentive Programs for due dates (weekly, monthly, quarterly, etc.)
• Produces reports in appropriate systems and reviews reports to determine qualified associates for Field Incentive Program contest based on established criteria and available metrics; performs assessment of final eligibility based on established requirements
• Sends list of qualifiers to management for payment approval
• Documents Field Incentive Program details within the Aflac Trust database; gathers and organizes incentive information for management; completes documents and responds to inquiries, following standard procedures; identifies and suggests solutions to administrative problems; coordinates support from other departments and/or divisions to resolve problems or complete assignments
• Acts as a department’s contact, answering routine questions daily about the incentive program; acts as a liaison for the department between the requester and WWHQ, maintaining effective working relationships to ensure that concerns are promptly and completely resolved within established state guidelines
• Performs other related duties as assigned

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $35,000 to $80,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.