• Communicates directly with applicants providing information and guidance through the requirements gathering process

• Under general supervision performs routine duties and tasks; follows established procedures or instructions to resolve routine questions and problems, or relies on experience and judgment to resolve non-routine issues, assigned tasks, and goals

• Compiles data and performs routine clerical tasks to relieve underwriter of administrative details, using knowledge of underwriting and policy-issuing procedures; maintains related files; provides general administrative support to the underwriting department

• Completes MIB searches and processes undeliverable mail including uploading of documents

• Develops a strong working knowledge of our administrative systems, procedures, and vendor portals

• Performs other duties as required

Education & Experience Required

• Minimum High school Diploma or Equivalent
• Minimum Required 1- 3 years of insurance experience

Or an equivalent combination of education and experience

Job Knowledge & Skills

• Good verbal and written communication skills

• Works well independently and as part of a team

• Strong customer service skills

• Proven organizational and coordination skills

• Experience with Microsoft Office Suite

Competencies

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals -
• Working with Diverse Populations