Do you want to have an impact and join a business where you can make the difference?

Do you want to make change happen by joining a team that never stands still?

Join our Bid Team

The role will report to our Knowledgebase Manager as part of our well-established and highly successful Bid Function

Success. The Softcat way.

There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Develop a deep understanding of Softcat's social value initiatives and map them against recognised social value frameworks

About the role...

Social Value is a rapidly growing and increasingly critical influence on the IT industry. It is paramount in the thinking of many Softcat customers and a key differentiator in their selection of a long-term strategic partner.

We are seeking a Social Value Officer to lead and enhance our social value offering. This role is critical in helping our customers understand the social value impact of their IT investments and in aligning our internal social value initiatives with recognised measures.

The successful candidate will also build and nurture relationships with third-party organisations, enabling us to influence social value policy and develop a strong network of partners for local delivery.

The role will report to our Knowledgebase Manager as part of our well-established and highly successful Bid Function

As Social Value Officer, you'll be responsible for:

• Working closely with customers to help them understand our social value offering and identify the most appropriate social value measures for their projects
• Supporting the Bid Team and Sales Functions in specific customer Bids, helping to sign-post appropriate Social Value measures and informing the creation of suitable processes to deliver and measure the outputs
• Work collaboratively with internal teams (e.g. sustainability, charity leads, recruitment) to understand stand-alone and company-wide initiatives and develop ways to capture these
• Identify opportunity for suitable partners to enhance Softcat's Social Value offering
• Develop partnerships with local organisations to enable social value delivery aligned with customer needs and regional priorities

We'd love you to have:

• Ideally experience in a Social Value Officer position or similar
• Strong understanding of social value principles, frameworks, and reporting measures (e.g., Social Value Portal, TOMS, MACS)
• Experience in a customer-facing role, ideally within an IT or technology-focused organisation
• Experience in stakeholder engagement, including working with groups, VCSEs, or government bodies
• Ability to translate initiatives into meaningful statistics and customer deliverables

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – Mixture of days in the office and days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!