Company Description
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.
Job Description
As one of the greatest engines for economic independence on the planet, our mission has never been more important to the world than it is right now. We have a massive opportunity and urgent obligation in front of us. To accelerate our efforts and deliver on our mission with more urgency and speed.
The Business Operations team plays a critical role in defining and driving strategic, operational and organizational improvements for Merchant Services Commercial teams and all of Shopify. As a Business Operations Lead, you will fully immerse yourself in structured problem solving and data analysis, and then zoom out to develop compelling, synthesized insights and recommendations. You will work with senior product and business leaders on critical problems to influence the Commercial strategy, prioritization and planning. You will do so by understanding and monitoring trends driving our industry, identifying customer needs, adding structure to ambiguous problems, and framing key decisions for our leaders. You will use storytelling skills to persuasively communicate your recommendations to leadership and mobilize teams towards execution. You will work closely with cross-functional teams across product, finance, data science.
About the role
We’re looking for a strategic, passionate, and dedicated Business Operations Lead, Partnerships to join our Business Operations Team. This role will own our Global Partnerships strategy, investment and operational planning, cross regional business operations alignment, and recurring business reviews, among other responsibilities.
Shopify’s Market Operations organization aligns the efforts of our Sales, Marketing and Partnership teams to power Shopify’s revenue flywheel. Its teams design scalable and flexible systems, processes, and tools that function as the connective tissue across Shopify, to improve the effectiveness of leaders and frontline teams, and ultimately maximize merchant success.
Responsibilities
- Act as a business partner to our VP, Partnerships, and develop holistic Global MSC Partnership strategies
- Conduct qualitative and quantitative research on potential commercial growth strategies, in close collaboration with Partnership Leads