About the Position

Working within an agile ‘pod’ structure comprising of Product, Operations, Technology and UAT representatives, a Product Business Analyst will help elaborate strategic business and product requirements for one or more GPS initiatives.

This role involves (but is not limited to) the following responsibilities:

• Articulate and document process flows including customer interactions, operational intervention, end to end flows, data handoffs, etc.
• Understand client and clearing requirements, their usage of the Payments Product and prioritise the requirements based on data analysis and strategic business need
• Perform impact analysis for business initiatives to determine and cross-impact partner business groups that will consequently be required to undergo technical or operational process change
• Define functional and non-functional business requirements for development and commercialisation in order to meet business objectives
• Devise a transition process to ensure that Operations, Technology and Service can seamlessly move to their respective target state models
• Analyse and elaborate product features and operational, regulatory and compliance, UI, reporting and sanctions screening requirements
• Develop subject matter expertise in related clearings and payment processes for ad-hoc consultation for any unique or unexpected scenarios arising
• Conduct walk through and training sessions to update stakeholders and user groups
• Analyse defects by prioritising and exploring alternative solutions

Key Skills / Experience

• Payments processing domain and clearing knowledge (such as SEPA, BACS, ACH, etc) - Required
• Requirements analysis, elaboration and documentation skills - Required
• Understanding of corporate/FI payments processing requirements - Required
• Understanding of the Agile methodology and experience of using JIRA and MS Office - Required
• Ability to build partnerships and work in a collaborative team environment
• Creative problem solver, capable of developing innovative and differentiated solutions

Personal Proficiency Requirements

• Analytical skills and attention to detail in written documentation
• Self-motivated, driven to learn and to achieve targets and deliverables
• Relationship building and influencing skills
• Organisational skills and time management
• Communication and presentation skills

Development opportunities with this role

• Significant global and regional networking opportunities
• Gain experience of state-of-the-art banking payment products
• Enhance your career in a critical program environment
• Be coached and supported by a large team