About the Position
Working within an agile ‘pod’ structure comprising of Product, Operations, Technology and UAT representatives, a Product Business Analyst will help elaborate strategic business and product requirements for one or more GPS initiatives.
This role involves (but is not limited to) the following responsibilities:
- Articulate and document process flows including customer interactions, operational intervention, end to end flows, data handoffs, etc.
- Understand client and clearing requirements, their usage of the Payments Product and prioritise the requirements based on data analysis and strategic business need
- Perform impact analysis for business initiatives to determine and cross-impact partner business groups that will consequently be required to undergo technical or operational process change
- Define functional and non-functional business requirements for development and commercialisation in order to meet business objectives
- Devise a transition process to ensure that Operations, Technology and Service can seamlessly move to their respective target state models
- Analyse and elaborate product features and operational, regulatory and compliance, UI, reporting and sanctions screening requirements
- Develop subject matter expertise in related clearings and payment processes for ad-hoc consultation for any unique or unexpected scenarios arising
- Conduct walk through and training sessions to update stakeholders and user groups
- Analyse defects by prioritising and exploring alternative solutions
Key Skills / Experience
- Payments processing domain and clearing knowledge (such as SEPA, BACS, ACH, etc) - Required
- Requirements analysis, elaboration and documentation skills - Required
- Understanding of corporate/FI payments processing requirements - Required
- Understanding of the Agile methodology and experience of using JIRA and MS Office - Required
- Ability to build partnerships and work in a collaborative team environment
- Creative problem solver, capable of developing innovative and differentiated solutions
Personal Proficiency Requirements
- Analytical skills and attention to detail in written documentation
- Self-motivated, driven to learn and to achieve targets and deliverables
- Relationship building and influencing skills
- Organisational skills and time management
- Communication and presentation skills
Development opportunities with this role
- Significant global and regional networking opportunities
- Gain experience of state-of-the-art banking payment products
- Enhance your career in a critical program environment
- Be coached and supported by a large team