Operations Executive

• Join Cartology at exciting times of major expansion and growth
• Deliver end to end campaign management ensuring an excellent client experience
• Attractive package and flexible working environment

We are Cartology

Cartology is the Woolworths Group’s new stand-alone retail media business. Customer behaviour is changing. They have more choices than ever before – both in the way they shop, and how they consume media. With all this choice, it’s making it harder for marketers to reach audiences at scale and grab their attention. Cartology delivers data-led marketing solutions, putting insights and customers at the heart of everything we do.

By combining our rich customer knowledge with our diverse media channels we can make sure products are being shown to the right customers, at the right place, at exactly the right time. Our point of difference is that we are part of Australia’s largest retailer allowing us to provide unparalleled career opportunities.

We are currently in a scale-up phase with significant further growth ahead, Cartology leverages the best of the Woolworths group expertise while creating its own distinct offering and culture.

What you'll do
The Operations Executive is a pivotal role working within multiple facets of the campaign operations process. Partnering with key stakeholders, including their designated sales team and relevant clients and agencies. The role is responsible for ensuring excellence in client experience by having a client centric focus and acting as one touch point providing support pre, during and post campaigns for clients and agencies. This is facilitated through seamless campaign management from inception, bookings, through to production, implementation and post campaign service.

Cartology has a broad range of media channels which would be covered in this role, including Point of sale, TV, Radio, Out of Home, Press, Fresh magazine, In-Store Radio, Digital screens and Online.

Other responsibilities of the role include:

• End to end campaign management for all client and agency campaigns for their designated sales team, inclusive of inventory and availability for sale and reporting on campaign workflows and capacity
• Bookings process management including creation, approval & processing
• Internal partner approvals of campaigns inline with required timeframes
• Responsible for production workflow management and reporting on statuses and SLA’s
• Building relationships and partnering with internal stakeholders to drive Cartology’s business requirements

What you'll bring
To be a successful Operations Executive, you must have the ability to prioritise workload, react to change and make key process decisions under pressure. Have a client centric approach and great communication style for both internal partners and external clients and agencies. Ensure adherence and reporting to strict deadlines across campaigns for all of our media channels. Organisational skills and a methodical approach to working are critical. You must have the ability to overcome challenges and be solution focused to provide mutually beneficial outcomes for both Cartology and our clients and agencies.

In addition:

• Previous experience in a Media Operations
• Shopper, Customer, Trade Marketing or Agency experience within the FMCG environment desirable
• Understanding of the shopper path to purchase and media that impacts decisions
• Knowledge of Excel, Word & Powerpoint is essential

What you'll experience

• A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• The opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary. Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc
• Provisions to allow cashing out of leave and purchasing additional leave
• Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #hybrid #work180.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.