At BIGW, a job is never just a job.
It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who we’re looking for.

• Join a highly energetic and innovative team
  
• Be part of the key function of business transformation journey
  
• Enjoy a workplace flexibility culture

The Role
This role is fundamental to fulfilling Big W’s strategic ambition to become a purpose-led digital retailer enabled by a great store network. With rapidly growing online sales, we are accelerating the evolution of our Digital business, including the transformation of our eCommerce platform into a set of modern, resilient and high performing services.
As the Engineering Chapter Lead, you will be responsible for the capacity, capability, performance and well-being of your Chapter members. In addition to these dimensions of the role that may be supporting multiple squads, you will also be a Tech-Lead within a specific squad. The Tech-Lead dimension of the role will be responsible for the quality and speed with which enabling technology is delivered and supported.
You have a very customer centric approach, always striving to understand and factor into your decisions the most important underlying business and technical requirements. You make pragmatic decisions and effectively communicate the tradeoffs involved in these.
You are a technologist at heart, have a growth mindset and always challenge yourself and the team to learn more, to refine the way we work and pursue excellence. You have an engineering mindset - you embrace challenges with a very solution focused approach, you can brainstorm solutions and advocate for an approach by communicating effectively.
You are a very strong collaborator and always bring your best self. You know how to put the Team first and understand the importance of Team Dynamics in the pursuit of the overall Team success.
In this role, you are looking to apply your skills within an elite team of collaborative engineers that trust, respect, and highly value each other. Your team shoots for excellence and has great fun working together on that journey.

Key Responsibilities:

• Lead technology delivery for assigned squad
• Ensuring the right capability and capacity exists within the chapter to support squad objectives
• Maximising performance and potential of Chapter members
• Maximising value achieved through Chapter time
• Creating an environment that Chapter members love being a part of

Lead Technology Delivery for assigned squad:

• Lead your Squad in the role of Front End Tech Lead to deliver the applications and services defined in the Squad’s roadmap
• For assigned applications / services provide leadership throughout the life-cycle: concept, design, build, test, deploy, release to customers and support.
• Collaborate with other Tech Leads, Technology Delivery Managers, the Engineering Practice Manager and Solution Architects to help create and maintain a robust architectural framework and Roadmap.
• Bring best-in-class engineering practices, leading by example on both functional and non-functional aspects of delivery eg automation, performance, security, efficiency, supportability and monitoring
• Work in collaboration with the relevant Chapter Leaders to
• Provide performance feedback to squad members outside your own Chapter and to ensure that the members of the squad are achieving their potential
• Ensure that the recommendations of Chapters are being applied in your squad
• Ensure the Squad is delivering maximum customer and team value
• Research and apply new industry tools and technologies to improve outcomes in your assigned domain.
• Champion a Lean Agile mindset to ensure a rapid, effective and efficient velocity is maintained.
• Instil a strong sense of ‘team’ and unite everyone around target outcomes whilst encouraging an inclusive and fun work environment.
• Bring people on the journey, and celebrate wins.

Ensuring the right capability and capacity exists within the chapter to support squad objectives
Understanding the delivery roadmaps for the squads that are enabled by the Chapter and translating these in to a view of the capabilities and capacity that is needed
Building a high-trust relationship with the Tech Leads and Technology Delivery Managers that Chapter Members are supporting
Recruiting the best possible talent within the budget parameters set for the Chapter
Ensuring that the available capability and capacity is optimally assigned to squads
Maximising performance and potential of Chapter members
Defining objectives and performance criteria for Chapter members in consultation with the relevant Tech Leads and Technology Delivery Managers
Providing performance feedback and coaching relative to these targets - maximising the potential of people and managing any improvement plans
Defining personal development plans with Chapter members and ensuring that these are effectively enabled
Maximising value achieved through Chapter time

• Engaging with stakeholders and Chapter members to identify how Chapter time can deliver maximum value for Big W and the members of the Chapter
• Establishing and facilitating Chapter ceremonies and regular Chapter time
• Validating the effectiveness of Chapter time from the perspective of members and stakeholders so that continuous improvement occurs
• Creating an environment that Chapter members love being a part of
• Engage Chapter members to understand what motivates and fulfils them
• Leverage Chapter Ceremonies and the outputs from VOT to identify and implement changes that will create the best possible working environment for members
• Support the Engineering Practice Manager and Principal Chapter Lead to identify and implement changes to tools, processes and ways of working that will benefit the team

About You

• Minimum 8 or more years professional experience with relevant technologies across React, React Native, Typescript, NodeJS, Kotlin, Java / .Net and IAC.
• Experience in large-scale enterprise environments that require building multiple web services and delivering outstanding performance for the end-user.
• A dedication and a keen interest in building Clean Architecture systems which process high volumes of data and communicate via Event Driven technologies.
• Strong experience with Docker, Kubernetes and other containerization technology.
• A strong understanding of best CI/CD and GitOps practices, and exposure to a variety of tools such as Jenkins, Azure DevOps, ArgoCD, Rancher Fleet, etc.
• Very strong experience in writing clean testable code and capability with BDD, TDD patterns & frameworks, and the drive to ensure that coverage in all areas is always as high as possible.
• A sense of tenacious curiosity driving a determination to uncover and understand every performance issue or security vulnerability that exists.
• Exceptional communication & presentation skills, able to diagrammatically explain complex concepts to any audience.
• A strong desire to both learn and teach, placing the highest value on the growth and distribution of knowledge amongst the Team.
• Proficient problem solving skills, with a solution-focused approach mixed with a solid sense of pragmatism.
• Agile software delivery experience

Joining the Group

As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via https://www.linkedin.com/company/big-w/?viewAsMember=true. #LI #work180

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes.