- Permanent Full-time role, Monday to Friday day shift
- Based in Erskine Park NSW
- Effectively support and assist the site teams within a fast-paced, customer-first environment
The Opportunity
Within this role, you will be responsible for managing, maintaining, and improving systems and equipment on site, your main objective is to ensure that all operations run smoothly and efficiently. This includes overseeing the total inventory across the site and proactively looking for ways to improve site KPIs.
In addition to managing systems and equipment, you will also need to proactively look for opportunities to improve layout or pick efficiencies. Ultimately, your role is to ensure that all system-based activities are carried out efficiently and effectively and that customer expectations are met through service agreements.
Key responsibilities include:
- Maintain the Warehouse Management System (WMS)
- Manage and maintain data Integrity for relevant systems
- End to end inventory issue investigation including forklift use and manual checking
- Working in freezer environment -22 degrees
- Act as a key contact point for identified system issues troubleshooting problems, and acting to resolve issues quickly and effectively
- Liaise with external vendors through email, reporting issues and resolving problems or queries
- Undertake investigations on outcomes from Stocktake Audit team
- Manage system outages to minimise impacts to the business (SAP, WMS, Voice Console etc)
- Manage and report all returns
- May be required to complete stocktake on weekend with time in lieu
Who we’re looking for
In order to excel in this role you will need to be a born leader who can inspire a team to be high performers, deliver exceptional service and promote a world class safety culture. You are inquisitive in nature, passionate about delivering results, enjoy the challenge of problem solving in complicated situations and can tailor your communication style for any audience.
To be successful in this role you will have:
- A passion for solving complex problems in a fast paced environment
- A demonstrated passion for learning Systems troubleshooting techniques.
- A mindset of continuous learning
- Computer literacy including knowledge of WMS, Microsoft Packages eg Excel, Word, Powerpoint etc, Google Programs eg Docs, Sheets etc
- Exceptional written and verbal communication skills
- Strong commercial acumen, time management and administrative skills
- Change and/or project management experience, desirable
- Previous experience in Inventory & Systems and/or retail/FMCG, desirable
- Forklift Licence - High Reach experience preferable
In addition to this exciting role, these are some of the benefits we offer:
- Competitive salary + Bonus
- Working within a supportive team environment
- Our team believes in building partnerships through collaboration, transparency, and trust.
- Take the next step in your career
- Partner with collaborative, considered and reputable leaders
- An exciting career - as our business grows, so do the opportunities for our people
Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.
We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
We’d love to hear from You
If you meet a number of the requirements, but not all, we encourage you to submit your application. You can follow us on LinkedIn or see more opportunities via www.wowcareers.com.au. #LI #Work180
