HVAC & R Technician | Woolworths Facilities Management | NSW

Skilled, professional HVAC Technician required

• Be exposed to the latest refrigeration technologies and training
• Servicing Sydney
• Permanent full-time role
• Area role covering multiple Woolworths stores

About Us

The Woolworths 360 Team is a national team of 1,000, responsible for innovating and developing retail stores of the future across supermarkets, Metro & Big W. We’re construction people, facilities and asset management people. We’re planning & commercial people. We’re architects and sustainability people. We’re data analysts, refrigeration and air conditioning people. We are operations and training people. Together, we’re doing our part to bring fresh food and great experiences to our customers every day.

Within Woolworths 360 the Woolworths Facilities Management (WFM) Service team is one of the largest providers of Refrigeration and Air Conditioning Services in Australia. The team operates around the country to support our stores, including performing day to day service and maintenance efficiently and with minimum disruption to our stores and customers.

The refrigeration landscape is always changing. We strive to be at the forefront of refrigeration technology with a focus on sustainability and have stores that utilise trans-critical/cascade CO2 refrigeration systems on RDM, Danfoss, Dixell iPro and Emerson Controllers. This role will provide exposure to the latest supermarket refrigeration systems and provide opportunities to further develop your skills. We also provide our team members with the latest product training via our relationships with industry-leading partners.

The role

As an HVAC & R Technician, you will ensure facilities management services to our customers are at the highest levels and ensure we operate as a proactive, responsive and efficient service model. The zone you will cover will have approximately 40 - 50 stores.

As a member of the Service Delivery Team, the Service Technician ensures WFM services to our customers are at the highest levels and that we operate as a Proactive, Responsive and Efficient service model.

In the role, your responsibilities will be:

• Proactively look for potential sources of refrigerant gas leaks in order to reduce refrigerant usage
• Reduce average reactive call volume per store/month below agreed target
• Control and reduce costs (labour, materials, subcontractors) against store budget
• Ensure refrigeration case uptime to maximise sales for customer
• Achieve service response times as per business expectations
• Achieve first time fix targets
• Meet energy saving targets as agreed with key stakeholders
• Maintain and update Asset registers
• Achieve agreed service and safety levels in line with Woolworths’s ways of working and WHS procedures
• Complete all allocated planned maintenance activities (Refrigeration, air conditioning and pre-summer preparations)

About You

We’re looking for someone who is passionate about going the extra mile for our stores and customers. Bring with you your existing refrigeration/HVAC know-how, a keen attitude and it will be valued and built upon!

Who we’re looking for

• Trade qualification in refrigeration and/or HVAC with exposure to commercial refrigeration, as well as;

Restricted electrical licence + current CPR/LVR
Current, valid ArcTick Refrigerant Handling Licence
Current recognised Industry induction card (White/Blue card)
Current, valid Motor Vehicle Drivers Licence

• Flexibility to travel to various sites and to be on call as required (rostered system)
• A high level of organisational skills with the ability to self manage tasks, and work towards deadlines
• Excellent communication skills with the ability to work as a team
• A solutions mindset and the ability to think outside the box
• A good level of computer literacy and technically minded
• It would be great but not essential if you had supermarket experience

Why you’ll love it here

The cherry on top!

In addition to this exciting role, we offer some fantastic benefits to our Technicians including:

• An attractive remuneration package will be offered including either a car allowance or Tool of trade vehicle. Wages will be inline with current EA agreement
• Team member discounts at all of Woolworths businesses
• A variety of pathways to grow your career
• The opportunity to collaborate with some of the brightest and best minds in Australia across our brands
• Flexible working arrangements - you can have a work life balance at Woolworths - it is possible in the trade!
• An exciting career - as our business grows, so do the opportunities for our people

We value diversity and aim to create a vibrant and inclusive workforce which reflects the communities we serve. If you meet a number of the requirements (and not all), we encourage you to submit your application.

See how our team are creating better experiences together and connect with us through LinkedIn #LI #work180, Facebook or www.wowcareers.com.au

Please note that the Woolworths support office is closed for the festive season from 24 December 2022. We will return on Monday 9 January 2023 and will review your application after this date.

Grow with the Group

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can follow us on LinkedIn or see more opportunities via www.wowcareers.com.au.