Product Owner - Marketing Automation - Surry Hills

Our story
As a start-up business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data. To achieve our customer 1st strategy, we have combined the Digital, eCommerce, Customer Loyalty and Financial Services businesses to transform the customer experience under one banner - WooliesX.

Having been awarded the Canstar Blue Award for No.1 in Customer Satisfaction for online groceries, and more recently being voted the most popular Loyalty Program in Australia, we’re proud of the work we do and are being recognised for delivering innovative and best in class service that is convenient, frictionless and personalised to our customers.

With an industry-leading technology team, backed by analytics, we’re resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an awesome experience for our customers - no matter whether they choose to shop in-store, or online.

The Position
Working closely with Product Manager & Senior Product manager of Marketing automation, you will develop a strategic product & feature roadmap to drive customer and commercial outcomes for Woolworth's customers. With a marketing automation mindset, you will understand the technology required to automate processes connecting our customers with the right promotions, through the right channels. This role will see you develop engaging content for promotional offers at scale and deliver the complex strategy for Marketing Automation capability. Utilising your advanced technology, strategy, marketing, and business acumen, you will be responsible for;

• Product ownership of key marketing automation capabilities
• Maintain the overall roadmap, including ongoing product strategy, product planning, prioritization of requirements for new features and functionality.
• Mentor and promote agile practices within the team.
• Manage prioritisation and trade-offs among conflicting business priorities
• Continuous optimisation to improve and evolve the capability to benefit our customer and commercial outcomes
• Building business cases to raise the budget for squad funding/roadmap development
• Working with technology teams to bring to life requirements and objectives
• Creating a test & learn environment

About you
As a Product Owner you thrive in an environment where you can work on complex marketing automation product features. You are skilled at translating business & marketing needs into product strategy with experience working focussed on product plans to deliver best-in-class products in a high performing retail environment. Your communication skills allow you to excel at collaborating in a cross-functional environment and you will also have exposure working in Agile framework. Further to this the successful will applicant will likely posses:

• 2-4 Years experience as a Product owner specifically in marketing automation platforms
• Ability to deliver, manage multiple features, changing priorities in a fast-paced work environment
• CMS Experience - AEM is highly desirable
• Delivered end to end product development from inception through to delivery including adoption and change management
• High standard of verbal and written communication skills
• Experience with CRM and Customer Offer attachment systems
• Experience in working in complex, multi-stakeholder environments

This role would suit an innovative, customer focussed individual who is able to work well with ambiguity in this fast-paced environment.

What's in it for you

• An attractive remuneration package
• Opportunity to collaborate with some of the brightest and best minds in Australia
• Training and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovative
• An exciting career - as our business grows, so do the opportunities for our Team Members

If you meet a number of requirements (and not all), we encourage you to submit your application.

Sound like your next opportunity? Apply now or head along to www.wowcareers.com.au to discover more!

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