WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

Reporting to the Project Support Supervisor , the Product Support Advisor will perform a hands-on role which requires you to carry out diagnostic repairs, maintenance and warranty service letters, improvement programs on customers Caterpillar equipment. You will need to provide procedural support as an advisor/consultant on maintenance and technical issues, whilst also undertaking regular equipment inspections. These positions will be responsible for looking after the Hydraulic Mining Shovels specifically 6060’s & 6040 CAT shovels. Experience on mining hydraulic systems and application will the key to your success.

This is an ongoing support role of new machines to various FMG sites. It is envisaged there will be one new machine delivery a month for a 12 months’ time frame. The PSA will ensure all duties are performed in accordance to customer’s expectations and specifications while delivering optimum performance throughout the machine lifecycle.

Location: FIFO out to various FMG locations (Pilbara region) from Perth

Roster: 8 days on, 6 days off - 12.5-hour shifts

To be successful the following is required:

• An Australian recognised Mechanical Trade Certificate and proven post trade experience with CAT equipment
• Extensive Hydraulic Mining Shovel experience
• A positive attitude towards safety and exposure to safe work practices and systems
• Excellent customer service skills with the ability to build and maintain successful working relationships
• A passion for learning new skills
• The ability to work successfully within a team and autonomously

What we offer:

• Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
• Job security with a consistent pipeline of work
• Unrivalled training and development via The WesTrac Institute
• Fantastic team environment and inclusive work culture
• Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
• Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!

Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia only at this current time.

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion, and equality

Job# 884192