About Transdev

At Transdev, we believe public transport plays an important part in how a city comes to life. Our day-to-day work influences our families, friends and future generations where they live, work and play. Whatever your role is at Transdev, you contribute to improving the mobility of our customers, and the positive impact this can have on their lives, their community and our environment; and that’s why we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.

The role

Be part of our team of IT professionals Based in Melbourne providing helpdesk support for over 5000 employees throughout Australia and New Zealand. Reporting to the Service Delivery Manager, this role focuses on providing exceptional Level 1 support and customer service throughout the organisation. This includes installations and configurations of computer and telecommunications systems, diagnosing hardware and software faults and troubleshooting technical issues.

What you bring

• tertiary qualifications in IT, Computer Sciences or a relevant discipline
• Minimum 1-year experience in a similar role.
• experience in MS Suite of products
• proven track record in effectively troubleshooting issues under pressure
• outstanding verbal and written communication skills.
• good analytical skills
• ability to work on a rotating roster

The benefits for you

In return, we offer competitive pay and benefits and a positive culture that embraces diversity and employee feedback. We genuinely invest in our people and the work you carry out at Transdev touches the lives of your family, friends and future generations alike. Working in a growing, global business will provide diverse career experiences for you to make your mark, push boundaries and reach your maximum potential.

Our Values and beliefs

The work we carry out at Transdev touches the lives of our families, friends and future generations alike. Contributing to our growing, global business means you can make your mark, push boundaries and reach your maximum potential. As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, Lesbian Gay Bisexual Trans and/or Intersex (LGBTI), people with disabilities, religious beliefs, and ethnicity.

Our recruitment process

We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy

Interested?

If you're as passionate about delivering unparalleled service as we are then click the ‘Apply now’ button to go to our Transdev careers website and complete your application form online.