The Role:

With a strong customer service attitude, you will ensure that business customers are supported effectively and that our information assets are up-to-date and widely accessible and appropriately protected. On a typical day, this role responds to all information and records management requests for projects and business needs and manages relevant information systems and associated tools.

Other responsibilities will include:

• Co-ordinating the delivery of high-quality information and records management services to the business.
• Overseeing the day-to-day provision of Sunwater’s information and records services.
• Contributing to the development and lead implementation activities associated with Information Management policies, procedures, and projects.
• Assist Sunwater business units in the capture and management of information and records.
• Managing the disposal of Sunwater records according to approved schedules
• Ensuring Sunwater’s records are stored appropriately to meet current and future business requirements.
• Actively participating, contributing, and leading implementation activities with to Sunwater’s evolving information and records maturity uplift programs.

Please note that, whilst the Sunwater head office is located in Fortitude Valley – Brisbane, we are open for this role to be based in any Sunwater office. Please see the below link regarding Sunwater office locations:

Sunwater Offices - Sunwater

You will bring:

• Relevant tertiary qualifications in Information Sciences, Information Management, Records Management, or related fields or relevant experience
• Experience in the provision of quality information and records management services
• Experience in the structure and use of metadata to identify and appropriately protect information assets
• Experience applying retention and disposal schedules, sentencing and archival box handling
• Knowledge of electronic document and records management system (eDRMS)
• Knowledge of legislation, and current industry and technology developments relevant to the operation of an information management service (including information security and privacy)

What’s great about working at Sunwater?

At Sunwater, we invest in and develop the next generation of water industry professionals. Every day, we encourage our employees to embrace innovative ideas, new ways of thinking and collaboration. Trust and respect are at the core of our robust and supportive work environment, where we strive to create an inclusive workplace that inspires and engages our employees to thrive both professionally and personally.

Sunwater’s many benefits include:

• Personal working arrangements – flexible hours, part-time options, hybrid environment
• Attractive remuneration and benefits (including 17.5% leave loading)
• Salary transparency as per Enterprise Agreement classifications
• Office locations throughout Queensland
• Contemporary health and wellbeing programs including access to Reward Gateway
• A commitment to internal progression and clear career pathways
• A safe, dynamic and innovative work environment

We strongly encourage applications from individuals who are seeking flexibility in their work arrangements. We understand the importance of work-life balance and value the diverse perspectives and experiences that these individuals bring to our team. Whether you are looking for part-time or other flexible arrangements, we are committed to exploring possibilities that accommodate your needs while ensuring successful outcomes for Sunwater. Please feel free to discuss your desired flexibility during the application process.

About Us

The Sunwater team works together every day to deliver prosperity to our customers and the people of regional Queensland. Our extensive infrastructure network provides water to over 5,000 irrigation, industrial and urban customers – and we are responsible for delivering around 40 per cent of all water used commercially in Queensland.

We have a strong focus on supporting industries that provide significant economic benefits to the state.

We value our high-performing team and their commitment to working safely with customers to support growth and make a positive difference to people’s lives across the communities we serve.

We seek passionate and talented professionals to join our team as we fulfil our purpose - delivering water for prosperity throughout Queensland. If that sounds like you and you are seeking a new challenge, submit your application today.

For further information visit www.sunwater.com.au

Sunwater acknowledges Aboriginal and Torres Strait Islander peoples as the first peoples of this country and Traditional Custodians of the land and water we rely on. We respect and value their continued sacred connection to Country, including the diverse, rich traditions, languages and customs that are the longest living in the world. We acknowledge their resilience in the face of significant and ongoing historical, cultural and political change within Australia. We recognise and value the importance of truth-telling today, and our role to listen and learn.