About the Role
Base Location: Dublin
Salary: From €34,500 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
What is the Role?
At SSE Airtricity, we have an exciting opportunity for a Credit Controller to join our Domestic Credit Control team. This is a high performing team with a proven track record of achieving its targets, who are tasked with collecting outstanding domestic debt in both ROI and NI. We're currently operating a hybrid model of working, so there is the opportunity to work remotely a few days a week. We are open Monday - Friday from 8.30am to 6.30pm, so there are no late evenings and there isn't any weekend work at all.
The purpose of your role is to ensure customers are operating within agreed payment terms and your responsibilities will include:
- Contacting customers who are in arrears and prioritising aged debt collection.
- Keeping in regular contact with customers when a bill is overdue by a variety of methods including telephone, email and letter
- Ensuring compliance with Regulation (Utility Regulator (UR) and Commission for Regulation of Utilities (CRU)), Engage Code and Data Protection
- Dealing with queries to ensure invoices are paid promptly
- Liaising with third party organisations re collections and payment plans, ensuring good communication both internally with colleagues and departments and externally with customers, agencies and all stakeholders
What do I need?
To be considered for this role, we would love you to have:
- An understanding of Credit Control
- Excellent written and verbal communication skills
- Strong time management and organisational skills
- The ability to work to business deadlines and to deliver objectives
- The ability to deal with multiple issues at the same time and prioritise workload to achieve results
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision “to be a leading energy company in a net zero world”. We’re investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
