Join our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

The Splunk Family is a focused and collaborative bunch spanning functions across sales, customer success, support, and marketing functions. We love to work as a team, celebrate success and learn from our losses. We have a great team culture with end of quarter celebrations, volunteering activities and a culture based on respect, transparency and always doing the right thing!

If you're looking for an incredible place to work that celebrates innovation, leadership and creativity, please continue reading.

As a Splunk SE (Sales Engineer), you’ll be the primary technical sales resource within our GSS (Global Shared Services) that supports Australia / New Zealand and farther across Asia /Pacific. You will be part of the technical capability in our GSS team serving our field team, and ultimately customers, partners and prospects.

Splunk SEs in the GSS respond to technical requests from the field team that are aligned to a service catalogue. This can involve demonstrating Splunk technology, features, solutions, applications as well as articulating Splunk technology and product positioning to both business and technical users.

Responsibilities:

• Leading or participating in discovery conversations with prospects (autonomously or in collaboration with your sales counterpart) to assist in discovering and/or validating opportunities.
• Demonstrating Splunk products and services to customers remotely via zoom sessions, which may include webinar / workshop based events.
• Participating in value events such as sample dashboards and proof of concepts.
• Responding to technical questionnaires and requests for information.
• Establishing and maintaining communication throughout the service ticket cycle.
• Answering technical questions plus addressing customer concerns to a successful outcome.

Requirements:

• Ability to develop a strong understanding of each target client’s business, operations and industry trends, including understanding the strategic business and technology goals.
• Understand how Splunk’s solutions can provide capabilities and benefits in order to address the client’s business needs.
• Passion to continuously learn Splunk technology and adapt to a diverse set of use cases.
• Ability to support development and articulate business value/ROI case studies.
• Establishing and maintaining strong relationships throughout the service ticket cycle, not limited to our customer's technical staff.
• Ability to be organised and analytical, and should be able to eliminate sales obstacles using creative and adaptive approaches.
• You should be comfortable working for a dynamic technical organisation with a rapidly expanding customer base.
• Work closely with the GSS team to develop and continually improve working practices, best practices, GSS processes.

Previous Experience:

• Experience working with application environments, with the ability to understand relevant sources of machine data, such as performance logs, application logs, audit logs, security data sources, network centric data, etc
• Experience and hands-on skills with operating systems like UNIX, Linux or Windows.
• Experience and hands-on skills with scripting languages such as Python and Perl, as well as with regular expression (RegEx) pattern matching would be an advantage
• Prior experience with search engine technologies and query languages would be an advantage.
• Presales experience working for an Enterprise Vendor would be an advantage.
• Knowledge of the sales process and sales methodologies would be an advantage.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.