Our Story

Every day, we are redefining the fashion, food, entertainment and leisure experience for shoppers and retailers.

We are the meeting place for passionate people, ready to make their mark in the incredibly inspiring and ever-changing world of retail.

Our Westfield Customer Experience teams drives excellence in customer service within our Shopping centre across Concierge, Carpark and valet.

To fit the personality of this centre we need to hire a Concierge attendant who has a passion for customer service, who has style, a sense of theatre and showmanship and a 'larger than life' character.

Your Opportunity

The responsibilities of the role will include, but are not limited to:

• Proven experience in a similar role is a must!
• Ability to achieve a level of service that consistently meets and exceeds the expectations of our customers
• Be empowered to rectify and resolve customer issues that’s may arise whilst on shift.
• Excellent communication and time management skills

What will set you apart from the rest?

You will be a passionate, innovative, customer focussed individual who enjoys working in a high performing culture. You will also possess the following;

• Energy to burn
• People that love looking after people, and exceeding customer expectations
• Passionate customer service advocate

What sets us apart from the rest?

• Diverse career paths across our vertically integrated business
• Ability to innovate in a company that not only encourages it but will facilitate it

All successful candidates will be required to complete a video interview and need to be comfortable to walk up to 10,000 steps per shift and feel at ease on their feet for up to 8 hours. We will be using email as the primary method of communication, please ensure you check your emails regularly to monitor the progress of your application.

Join the Scentre Group community and see the fruits of your labour come to life.

If this sounds like you, apply today to make extraordinary happen!