Location

Our Company and Culture

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. In 2020, the Sandvik Group had approximately 37,000 employees in more than 160 countries.

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we value diversity and inclusion and believe in the power of a balanced organisation. Providing employment opportunities for Aboriginal and Torres Strait Islander peoples helps us deliver on our purpose and goals, particularly our Innovate Reconciliation Action Plan.

The role

Working within a tight knit team, the Outbound Planner coordinates the fulfillment of orders from Sandvik whilst ensuring that orders are delivered within required delivery times and minimal logistic costs. This role is crucial in supporting the flow of Sandvik products to our customers and internal stakeholders.

Areas of responsibility

• Daily release of customer orders and include the management of auto, mass and manual release orders.
• Daily review of suspended orders.
• Execute the cancellation of orders based on customer requests, superseded items, etc..
• Working with Inventory, Purchasing or Warehouse teams to source items.
• Resolve order issues like incorrect addresses, shipping instructions, etc..
• Aging management:
• Resolve any allocation problems on a daily basis, specifically suspended orders or cycle count problems.
• Daily review and resolution of outstanding orders where source change has to be done, where it is linked to PO or DRP or where an order needs to be placed.
• Weekly review of “Hold till complete” orders, where inventory has become available or where new PO or DRP has to be created.
• Logistics Process and Support (LPS).
• Review and resolve LPS tickets relating to expediting of orders, shipment discrepancy etc. on a daily basis.
• Review Unit Down Orders and expedite accordingly on a daily basis.
• Daily resolution of Sales orders that did not generate a Purchase Orders in System 21.
• Quarterly review and maintenance of Customer. Masters:
• Weekly communication to internal/external customers regarding progress on all open orders.

This role will be based either at our West Coast Hub at Canning Vale or our East Coast Hub in Pinkenba and will involve participation in a roster that requires being contactable after hours and remote log-ins.

This role is a full-time requirement, however Sandvik recognises the desire for flexible working options. Flexible employment arrangements include condensed working weeks, working from home, flexible start/finish times, etc.

Your profile

You will have previous experience in a similar role in Warehousing or Supply Chain management with experience in Infor ERP Systems highly regarded. You are comfortable with data management provide support for various projects and proposals.

You will consider analysis and problem solving as your core skills, and customer service will be your key focus. To be successful in this role you will need to be able to build relationships both internally and externally and have excellent communication skills. You are passionate about continuous improvement and excited to support a global organization, with the challenges that are sure to grow your skills and develop your collaboration talents.

What we offer

• A rewarding career with diverse opportunities
• Flexibility to work from home
• An Employee Benefits Program including salary sacrifice options

• 12% Superannuation on top of all earnings
• Company Performance Bonus scheme
• Length of Service Recognition program
• Company funded paid parental leave
• Training and development opportunities

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Recruitment Specialist
Caitlin Farley

07 3621 1823

Applications close: 22 July 2021 or sooner if the right applicant is found

Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and sustainability. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining industry and rock excavation within the construction industry; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2020, the Group had approximately 37,000 employees and revenues of about 86 billion SEK in more than 160 countries within continuing operations.