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Urban Utilities

A career with Urban Utilities is about enriching quality of life. Every day, you’ll help over 1.5 million customers across South East Queensland to access world-class water and wastewater services that are fundamental to a safe, healthy environment in which to live.

That’s not an easy job. But it is an important one - and not just for today.

Our communities are growing fast and their needs are evolving. And the world is experiencing greater volatility, uncertainty and complexity than ever before. There’s so much opportunity on the horizon, and Urban Utilities has a vital role in navigating the path forward. And each of us will play our part.

If you want to shape the future of Urban Utilities and the vital work we do, now's the time. Read on to hear stories from our team members.

Overview

Industry
Electricity, Gas, Water and Waste Services
Endorsed since
2023Endorsement badge
Employees
1,001-5,000
Women in the organisation
39%
Open jobs
15

Benefits

Explore the benefits Urban Utilities has to offer and discover if they are the right company for you

Strategy
Formalised policy related to flexible working arrangements in place
Strategy
Flexible work options offered:
Flexibility typeAvailability
Compressed working week (e.g. 38 hour week worked over 4 days instead of 5)Role / team dependent
Flexible start and finish timesRole / team dependent
Job sharing arrangementsRole / team dependent
Part-time contractsRole / team dependent
Rostered days offRole / team dependent
Time-off in lieu of overtimeRole / team dependent
Work from anywhere (remote working) optionsRole / team dependent
Strategy
Open to candidates discussing flexible working arrangements during an interview

Culture at Urban Utilities

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“Urban Utilities has been happy to support me to do anything I want, so long as I can provide a good case for it. It’s the opportunities you get here that you might not get elsewhere: going to conferences, accessing extra training and education, being part of the Young Water Professionals network - it's just unparalleled. We have a lot of women who are in YWP, so we tend to focus on how we can encourage women to progress within the industry. That's definitely a big thing for us. We also have the Pride in Water group, and that’s really encouraging to see, too.”
Chantal Keane Futures Specialist Circular Economy

About us

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about image

There’s no us without you.

Here at Urban Utilities, we’re on a journey to a more inclusive workplace in which all of our people feel valued for who they are, celebrated and able to bring their whole selves to work. We are working towards a genuinely inclusive workplace, one that reflects the diversity of the communities we serve. 

Problems worth solving, for today and tomorrow.

The way we see it, problems are there to be solved. And challenges are opportunities to achieve and grow. At Urban Utilities, you’ll find interesting projects, fulfilling work, and experiences you won’t get elsewhere. And you’ll know that with every job well done, with every process improved, with every crisis averted, you’re helping people and communities thrive. 

Teams that show up for the moments that matter.

Our work isn’t easy, and we’ve been through plenty of challenge and change. But our people have kept going. Here, you’ll find colleagues who go the extra mile - not just for our customers but also for each other. They’re not limelight lovers or attention seekers. They do it because they genuinely care. We’re rarely short on camaraderie, and there’s usually a friendly smile and helping hand, whatever the weather. 

A career that makes an impact.

We're proud of the positive impact we're able to make for our customers and community. And our people find great enrichment in it, too.

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