• Exciting opportunity within Financial Crime Prevention
• Help combat organised crime & threats within banking
• We believe in supporting you drive your career forward

Maintaining strong anti-financial crime governance is vital to serving our customers better and achieving trust and confidence in our industry. The anti-Financial Crime Operations (FCO) division is responsible for ensuring anti-financial crime accountability and governance across the organisation and creating world-class monitoring and surveillance programs based on best practice.

As part of NAB's ongoing commitment to regulatory compliance, a Centre of Excellence is being established to help the bank meet it's AML/CTF, sanctions and broader financial crime obligations. This includes centralisation of capabilities for Know Your Customer (KYC) - Customer Onboarding, KYC Refresh and Enhanced Customer Due Diligence.

Further responsibilities include, but are not limited to:

• This role will lead a team of analysts responsible for execution of KYC in NAB including KYC onboarding, KYC refresh and Enhanced Customer Due Diligence) to ensure financial crime compliance.
• Lead the KYC Delivery team - ensure KYC onboarding, refresh and ECDD is completed accurately by supervised teams, with required evidentiary control
• Coach and build critical and capability to meet significantly challenging future demands on the service proposition;
• Execute and grow the KYC service proposition, liaise with key business stakeholders to understand business specific requirements and concerns
• Shape and implement complex international and regional regulatory reform to KYC practices;
• Run team efficiently and effectively, and within agreed SLAs for the business

Skills and experience

• Understanding of current issues and challenges across the Financial Services industry and AML / CTF risk specifically
• Experience in process review, optimisation, automation and documentation, or target operating model design
• Excellent verbal and written communication skills
• Ability to build, lead and motivate teams, ability to negotiate and build consensus
• Customer driven commercial approach to business;
• Build capability of team members to ensure the delivery of expected client experience
• Experience in making sound decisions and judgments under stress

How to apply

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

We embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the community that we serve.