About Metro
Metro Moves Melbourne.
Metro Trains Melbourne is an essential service and the franchise operator of the metropolitan railway network.
Metro operates, maintains, and builds the rail network.
A strategic priority is providing a great passenger experience – so, passengers are at the heart of everything Metro does.
They also partner with the State Government to build city-shaping projects.
With more than 7,000 team members across Melbourne, Metro has strong values that include Zero Harm – which is safety. Safety is the foundational values.
Why Join Metro?
Our Purpose
We Move Melbourne.
Our Vision
Shaping our future to be a world-class railway for Melbourne.
Our Values and Behaviours
At the core of everything we do are our values and behaviours of Zero harm, Caring, One Team, Dependable and Make a Difference.
Culture thrives when people really live it. We set standards for how we define ourselves, and then we set goals for how we want to grow. Our people not only help us define those principles, but they also live those values.
Diversity & Inclusion at Metro
At Metro, we want to reflect the community that we serve. This means committing to a more diverse and inclusive workplace.
In the last 10 years, we’ve more than doubled the number of women at Metro.
We want to create a diverse team and that means being a strong advocate for initiatives that encourage more women to join; it also means listening to women on the team about how to make their work experience better and retain their expertise.
It is important to point out that women at Metro are contributing to all areas of the business and busting the myth that careers in rail are just for men.
In 2020 year, 74 per cent of our roles were filled by women. In 2009, there were 26 female train drivers working for Metro Trains – and in 2023 there are more than 550.
Keeping track of these targets, celebrating positive outcomes and pushing for more, is part of Metro continuing on its inclusive future.
Corporate Responsibility
Metro’s rail network is closely linked with the lives of millions of people across Melbourne. We work to have a positive community impact in and around the network through a range of different programs.
These programs include an annual community grants round, as well as support for fundraising efforts at our stations. We partner with organisations such as The Fitzroy Stars Football & Netball Club and Keep Victoria Beautiful, who manages the Stationeers program designed to beautify station gardens. We also have Metro fundraising partnerships with Melbourne City Mission and Lifeline and provide in-kind support to Travellers Aid.
Our Benefits
Metro Trains has a wide variety of benefits for our employees, these include:
Training and Development
Metro is committed to developing its colleagues. Metro has a Registered Training Organisation (RTO) called the Metro Academy.
Metro has also been the recipient of recent awards including for being Large Employer of the Year in the Victorian Training Awards.
Health, Safety and Wellbeing
Metro Trains is committed to the safety of its employees. Metro provides safe systems and has a wellbeing team that includes peer supporters and wellness advocates.
Metro offers many discounts to its employees that are promoted through the year across communications channels.
The organisation recently won awards in this space for its work with Rail R U OK? month; and also a series of on-line health sessions called Stay Connected.
Employee Assistance Program (EAP)
The Employee Assistance Program is a confidential service for employees and their immediate families. It offers confidential counseling – whether that be financial or psychological assistance. Metro employees are given a phone number and can access this service at any time, with no leader or manager being made aware if contact is made. It is entirely confidential.
Free travel
Metro employees are provided with a Myki card, which allows for free public transport travel within Victoria.
What to Expect When Applying at Metro
Applying
We review your application for suitability against the position’s criteria. If your skills and experience match what we’re looking for, we will contact you by phone, text, or email.
Interview
If your application has been shortlisted you will be invited to an interview. This could be at an assessment centre, a behavioural telephone interview, or face-to-face interviews. You will be asked to bring along proof of identity, qualifications, certifications, and eligibility to work in Australia.
Depending on the role, you may be required to complete skills assessments such as psychometric assessments, which include verbal, numerical, and abstract reasoning, cognitive ability, role plays and personality tests.
Selection Finalisation
You will be asked to complete a criminal history check which will involve uploading identification documents. Professional employment reference checks will also be conducted with two current referees that you have reported to in recent roles. For some roles, you will also be required to undergo a medical assessment to assess your suitability for the role.
You are offered the role
Once all the selection finalisation process has been conducted and you have passed all the stages you will be offered the role. Congratulations!!!
Paperwork
Once you have verbally accepted the offer you’ll be emailed all the necessary paperwork you need to complete online. Once your offer has been accepted and you have completed all online documentation, you are ready to start.
A warm Metro Welcome
During the first few weeks, there will be a lot to learn. The Metro induction and training program will help you to build a strong relationship with your key stakeholders, learn all your job requirements, and to acquire essential knowledge.
If at first, you don’t succeed……
Don’t worry if you didn’t get the job you applied for. We will keep your details in our database so you can be considered for other vacancies in the future. You are welcome to apply for other roles you think you’re suitable for. Please keep checking our careers website for other exciting opportunities.
