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People Services Advisor

Brisbane, Canberra, Dandenong South, North Ryde, Sydney
Full time
Posted
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Downer
Construction
10,001+ employees
326 jobs
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  • Flexible Working Arrangements – Work from Home 3 days a week!
  • ASX Listed Company: Work for a large organisation offering career growth, learning and development and new challenges
  • Front-end role: Support a variety of business stakeholders!



*** Graduates are welcome to apply for this position!

About Your Role:

Working within the People Shared Services Advisory team, the People Services Advisor role is the first point of contact to the business for front-end Human Resources support and advice, through short consults. The role provides support to employees and managers in relation to HR services and processes meeting business requirements and complying with legislative standards.

Responsibilities for the Role include:

  • Short consults providing frontline guidance and advice to employees and responsible managers regarding human resources related matters and processes, in line with The Downer Standard and other legislative obligations; Escalate as required
  • Interpret human resources policies, procedures, laws, standards, and regulations and educate all stakeholders.
  • Ensure compliance with HR policies, procedures and protocol and relevant employment legislation requirements, by studying existing, new and anticipated legislation
  • Support the operations with mobilisation and demobilisation matters for respective projects including facilitation of redeployment and contracts of employment.
  • Trouble-shoot and problem solve recurring customer service issues and ensure the effective adoption of new systems, processes, and procedures within team.
  • Ability to trouble-shoot root causes and address customer issues in a systemic way.

About You

The ideal candidate will have the following:

  • Tertiary Qualification in Business or Human Resources (desirable)
    • Graduates welcome to apply!
  • Relevant experience in a busy and time sensitive Human Resources role, supporting employees and managers with simple and complex queries; focus on front of business
  • Experience in Oracle Express HR, SAP
  • Experience and/or interest in implementing and refining systems to ensure efficiency and effectiveness in service delivery
  • Excellent customer service skills, attention to detail, organisational skills, and the ability to set work priorities to meet deadlines
  • Demonstrated knowledge and experience across the full range of human resources shared services including expertise in the relevant information systems

Benefits of Working with Downer:

Downer offers employees a range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including:

  • ASX listed company; known for career planning and progression opportunities
  • Work from home 3 days a week!
  • North Ryde office – drive to work & Childcare Centre in the same building, with preferential acceptance
  • EAP Program, Salary sacrifice superannuation;
  • Banking, vehicle, and travel & accommodation discounts
  • Discounts on technology products; and

About Downer:

Downer is a leading provider of integrated services across diverse markets such as Rail, Transport, Telecommunications, Utilities, Renewables, Engineering, Construction, Industrial Services, Mining, Defence and a leading Facilities Management service provider in health, catering, and education.

HOW TO APPLY

Click “Apply Now”.

*** Please Note: Applications will not be accepted by email, and salary range for the role cannot be disclosed.

For further information on this role, please email paul.sampedro@Downergroup.com.

Please note, screening and interviews may take place prior to the closing date – applications may also close before this date.

To view our other current opportunities, head to careers.downergroup.com/.