Your mission: To create memorable experiences for our guests showcasing Crown’s exceptional service standards
Our Crown Rewards team is searching for passionate individuals to join the team as a Part Time Club Host who are committed to exceeding expectations and creating memorable experience for our guests. As a Part Time Club Host, you will be working in Perth’s most dynamic and exciting entertainment destination, promoting our loyalty program, facilities, venues and services provided at Crown Perth.
Key responsibilities include but are not limited to:
- Promoting our products, programs and services to a diverse customer base
- Providing professional customer service by assisting our customers in person and via telephone calls
- Processing customer transactions, assisting with membership enquiries and database maintenance
- Processing counter sales of Crown Gifts and retail items
- Identifying customers’ needs and offer appropriate solutions to enhance a guests visit
To be successful for this opportunity you will possess:
- A can-do attitude and the ability to work both independently and collaboratively
- Ability to adapt and show resilience in a high demand and technological environment
- Strong attention to detail and adherence to compliance
- Proficient computer skills and knowledge of point of sales systems
- Customer Service experience in the Gaming, Hospitality or Retail industry is preferred
- Availability to work a 24/7 rotating roster
Benefits include:
- Free on-site parking and close to public transport
- Free meal whilst on shift through our staff canteen
- Uniforms are provided and washed for you on site
- 25% discount of all restaurants
- Discounts off hotels for you and family/friends
- Training and development
- Invites to a variety of in-house events
If you would like to see a Position Description for the full list of duties and selection criteria of this position, please call Recruitment on 08 9362 8099.
Applications close 20th February 2023 *Crown Perth reserve the right to review and progress with potential candidates before the application closing date. Please note, there is a possibility this position may be filled within this timeframe.
Please be advised we may also consider your application against other suitable roles that become available over the next 6 months.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights, and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.