Cleaning & Environmental Services Coordinator
Cleaning & Environmental Services Coordinator
FULL-tIME - CROWN MELBOURNE
At Crown Resorts, employees embrace our company values through our behaviours. We act respectfully, we are passionate, we work together, and we do the right thing. We uphold these values in every interaction, whether it be our customers, our colleagues or our community. Together we create memorable experiences.
This position will work with the Environmental Services contractors to assist in presenting a high standard of property presentation. This will involve the monitoring and auditing of all cleaning packages to ensure all minimum cleaning standards and frequencies are not only met but exceeded. This position will also participate in Crowns Waste diversion programs and educate both internal stakeholders and Crown contractors on correct disposal requirements as well as seeking feedback on Contractor performance.
Some responsibilities of the role will include, but are not limited to:
- Complete quality assurance audits to guide service delivery
- Monitor contractors to ensure Crown’s Minimum Standards and Cleaning Frequencies are achieved
- Support contractors to achieve their contractual obligations regarding cleaning standards
- Property walks and observations of cleaning standards.
- Support plans to reduce Crowns environmental footprint.
- Build and maintain workable relationships with suppliers.
- Ensure contractors identify opportunities to improve service and costs to Crown.
The following criteria will be considered when reviewing applicants:
- Diploma or part tertiary qualification in operational management.
- Extensive customer services experience
- 1 – 2 years experience in quality assurance auditing
- Demonstrate strong operational focus
- Broad industry experience
If you want to be part of the experience that only Crown can offer, and have the required skills and qualifications, then please submit your resume and cover letter by logging into Crown Careers.
Applications close: Midnight Wednesday 10th of August 2022
As part of Crown's inclusive culture, we strongly encourage applications across all cultural backgrounds, genders, and abilities.