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Front Office Attendant

Sydney
Posted
employer logo
Crown Resorts
Hospitality & tourism
10,001+ employees
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We are currently looking for Full time Front Office Attendants to work in our newest property, Crown Sydney. To be successful for this role you will have availability to work across a 24/7 rotating roster and a passion for delivering exceptional, personalised customer service to each and every one of our valued guests & residents. You will have a strong attention to detail as you contribute to the smooth operation of the Front Desk.

Your duties will include check in and check out, liaising with other departments across the Crown Sydney property and having an up-to-date knowledge of all products, facilities and promotional activities. To view the video, please follow this link: https://youtu.be/ns2LYVpHiw0

Key Selection Criteria:

  • Demonstrated experience in a Front Desk role, ideally in a premium environment, or experience in a similar customer service position
  • Proven experience providing exceptional customer service
  • The ability to multi-task in a high-pressure environment, whilst maintaining strong attention to detail
  • Previous experience with Opera or a similar property management system is highly desirable
  • Availability to commit to a 24/7 rotating roster of days, nights and weekends
  • You must be fully vaccinated (with two doses of an approved COVID-19 vaccine) or have a genuine medical exemption to be eligible to work on site at Crown

What we offer you:

  • The chance to be a part of a highly sought-after hotelier team
  • Work in Sydney’s newest luxury five star Hotel
  • Paid penalties apply for working overnights, weekends and public holidays
  • Complimentary meals at our staff restaurant and laundered uniform for every shift
  • Flexible working arrangements and Paid parental leave
  • Discounts across Crown hotels and restaurants Australia wide

Applying:

If you are ready to take the next step in your Hotels career and believe you have the tools to learn and be part of our award –winning team, apply now.

As part of Crown’s inclusive culture, we strongly encourage applications across all cultural backgrounds, genders and abilities. Please contact CrownCollegeReception@crownsydney.com.au for more information

Crown conducts pre-employment checks throughout the Recruitment process including police checks and two references checks. You may also be subject to further checks including an international police check, working rights check and a pre employment health assessment.

Crown does not request payment as part of the recruitment process.