Coles Online Duty Manager
Coles Group
Coles Online The Gap
Requisition ID: 27190
Employment Type: Full time
Good things start here
Hi, we’re Coles Group. Our purpose is to sustainably feed all Australians to help them live healthier, happier lives. We’re an essential part of communities right across the country, with our family of 120,000 team members helping 21 million customers every week. With such a big responsibility, we rely on our brilliant leaders to operate with pace and passion and drive a people first culture, focussed on delighting our customers.
About the role
The Coles Supermarket Online Department helps get our online grocery orders selected and packed in-store by a team of Personal Shoppers. The orders are then picked up as part of our click and collect / concierge service or delivered to our customers in our Coles delivery vans.
Reporting to the Online Department Manager, you’ll have full accountability for the afternoon and evening running of the online department. You’ll take pride in contributing to a customer experience that’s welcoming and inspiring for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level.
Good things you need
- Leadership experience with the ability to coach and develop your team
- Take a team approach to meeting sales targets, cost control and rostering needs
- To be flexible with your afternoon and evening working hours
- To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and stock management standards are met
- To be customer obsessed and continually seek to better understand our diverse customers
- Drive a one team culture that recognises and celebrates success
Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with awesome training, development and leadership programs. You’ll also get fantastic team member discounts across our supermarkets and brands. Explore all this and more at our Coles Careers website.
Coles Group is an endorsed employer for all women. See our range of benefits and policies directly at WORK180: Coles Group – Work180 Endorsed Employer
For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.
We’d love to hear from you
If you like the sound of us and you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.