About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
As the Specialist Villages you will be part of a team that focuses on delivering safe, reliable, inclusive services to support the Olympic Dam Operation. You will drive our contract business partners to safely deliver scope of service, quality, statutory and contractual compliance. You will have a passion for customer service and will apply a continuous improvement mindset to improve the resident experience.
Key Responsibilities of the role include:
- Demonstrate an overriding commitment to health, safety, environmental responsibility and sustainable development;
- Deliver the Village strategy, with a continuous improvement focus on improving the resident experience;
- Use the BHP Contractor Management Framework to drive our contract business partners to safely deliver scope of service, quality, statutory and contractual compliance;
- Proactively identify and implement opportunities to improve service standards, productivity, efficiency and cost effectiveness;
- Ensure all safe work systems, procedures and standards are adhered to through frequent inspection of the workplace and field leadership activities;
- Build relationships with other departments and workers to ensure resident satisfaction problems are addressed and resolved in a timely manner; and
- Establishment of strong working relationships with the Services logistics, transport, and shut down operations teams.
This role will be a Roxby Downs based residential or FIFO position, operating on a 8/6 roster with on call accountabilities.
About You
As the successful applicant, you will possess the following:
- Experience in customer service, catering, hospitality, or maintenance desirable
- Previous experience with contract management
- Excellent communication and interpersonal skills
- Excellent organisational and problem solving skills
- The ability to work well as a part of a team, and deliver results
- The ability to remain calm under pressure
- Computer literacy in MS suite programs
- Manual Driver’s license
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
To ensure the safety and wellbeing of our people, BHP requires employees in Australia to be fully vaccinated against Covid-19 in line with BHP’s Covid Policy and any relevant State health directives. If you are applying for a role at BHP please consider this requirement when submitting your application. BHP will also adhere to any relevant health directives that may be made that affects our workforce.
Supporting a Diverse Workforce
The size and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a unique BHP employee share program.
At BHP, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.